Title Talks

Donna Anderson has held many positions throughout her career in real estate, mortgage, and title. With that experience, comes a variety of exposure to different management styles; some great, some not-so-great. She's well known in the industry as an expert in cultivating a winning company culture, and one way to do that is to be the kind of manager your people will never want to leave. In this episode, she shares how you, too, can adapt to be the best manager you can be to help retain talent for your organization.

Title Sales Coach, Darryl Turner, joins us to talk about ways to grow your customer base. From understanding your unique sources of business to figuring out the formula for customer attrition, you'll learn actionable ways to make a serious impact on your business.

No matter the market you're facing right now, you will never regret taking the time to make your operation more efficient. It's especially important if you are experiencing a drop in orders to use this time to evaluate your current business processes and ensure that you're running as efficiently as possible. We're joined by title operations and technology experts, Kay Underwood-Zach and Brie McDaniel from Title Insurance Consultants, LLC. They're sharing how you can start evaluating and taking action in your business for a more resilient and profitable future. Checkout show notes for more helpful resources at: www.proplogix.com/resources/podcasts

In this episode, we hear from a senior economist for the National Association of Realtors, Nadia Evangelou. Nadia shares predictions for what to expect in the coming months as many title and real estate professionals are feeling the effects of the market returning to what she describes as more normal levels compared to 2021.

You know you have to be doing something right when people are constantly commenting on how good your branding is, so we wanted to share some of the secret foundations we used to build the PropLogix brand. In this episode, I pick the brains of PropLogix co-founder and CEO, Jesse Biter, as well as our Chief Marketing Officer, Becky Tassell, about the fundamentals of good branding.

No matter your personal feelings about HOAs, if your deal is governed by an association, they're unavoidable. Working with an association tactfully can help keep your deal on track and in this episode, our HOA experts are sharing their hard-won strategies with you. To learn more about working with associations, check out our show notes: https://www.proplogix.com/podcasts/ep-37-how-to-have-better-interactions-with-hoas. Title Talks is a production of PropLogix.

Erica Peterson joins us to talk about The Title Report's Voice of the Title Agent survey and report which was just released last month. She talks about some of the biggest concerns facing title agents in the coming year and where they see the biggest opportunity for growth. Happy listening and happy closings!

After spending more than a decade in the mortgage industry, Jason Doshi switched gears to develop Paymints.io with his brother. Their vision is to provide a solution to eliminate paper checks, reduce wire fraud, and recreate the seamless customer experience we’ve grown accustomed to in other industries.

Stephanie Fullerton has worked as a commercial escrow officer and at a title production software vendor. This mix of industry experience over the course of a decade revealed the gaps between those working in the industry, those regulating it, and those providing technology solutions. In response, she eventually founded Streamline Consulting to help title companies bridge these gaps, become more efficient, and reach their business goals. In my conversation with Stephanie, we discuss how title companies can evaluate solutions for better data management, preventing cyberattacks, training teams to use the software in a way that suits their operations, and driving more awareness of the industry.

Alanna.ai is a virtual closing assistant aimed to enhance the customer experience for title companies, but is your business ready to take the leap to artificial intelligence? This episode, Amanda is joined by Alanna.ai president, Hoyt Mann, and he shares how AI can not only make that customer experience better, but also relieve duties from your overburdened staff in busy times to make your operations more efficient.