The Product Opscast

Fo Neale-May, VP of Product Operations, shares her extensive experience in fintech and SaaS to discuss scaling product thinking. She emphasizes shifting from tactical execution to strategic partnerships and highlights the role of AI in enhancing decision-making. Fo advocates for a problem-first mindset and the importance of engaging cross-functional teams, including designers and engineers, in addressing shared challenges. She also recommends creating minimal viable processes and monitoring stakeholder feedback to improve output quality.

Cindy Camacho, an award-winning product management leader, brings her expertise to the discussion about the internal voice of the customer. She highlights the importance of listening to internal teams to drive product innovation and alignment. Cindy shares insights on building effective feedback loops and fostering a culture of empathy within organizations. She emphasizes knowing when to push for change and advises on handling internal risks while maintaining psychological safety, advocating that every team member plays a role in product success.