

Offcuts
Tim Richardson
Offcuts is a podcast and newsletter about commerce, culture and AI.
We explore how brands grow in a changing landscape. From shifting consumer behaviour to the rise of AI in digital work. It is part founder’s perspective, part field notes from inside the industry.
We speak to founders, operators and technologists about what is working, what is changing and what is next. Expect sharp thinking, useful links and the occasional hot take.
All grounded in what is actually happening. Not just what is trending.
Brought to you by the team at Factory: https://www.factory-digital.com/
We explore how brands grow in a changing landscape. From shifting consumer behaviour to the rise of AI in digital work. It is part founder’s perspective, part field notes from inside the industry.
We speak to founders, operators and technologists about what is working, what is changing and what is next. Expect sharp thinking, useful links and the occasional hot take.
All grounded in what is actually happening. Not just what is trending.
Brought to you by the team at Factory: https://www.factory-digital.com/
Episodes
Mentioned books

Aug 16, 2023 • 35min
Ep 89: William Lynch and Tim Richardson discuss last week’s most interesting eComm and beyond news
In this Wednesday’s episode, Will and Tim deep dive on the eComm news of the last week. They discuss the US military sending incorrect emails, WooCommerce and TikTok partnering up, TikTok’s new fulfilment service, Youtube’s affiliate programme and the demise of Wilko, WeWork and Hopin ☹️
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Enjoy ✌️

Aug 9, 2023 • 33min
Ep 88: Andrzej Dąbrowski, co founder & CEO of Shopstory
In this week’s episode Tim sat down with Shopstory co founder and CEO, Andrzej Dąbrowski. From his background in building digital experiences in Ecom, Andrejz talks about how Shopstory empowers designers and marketers to build visual content without the use of code or developers. Thus meaning, developers can spend their time elsewhere. Hear Andrejz's thoughts visual building, CMSs and the Headless horse race between Shopify, commercetools, Centra, Commerce Layer et al.
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Aug 2, 2023 • 42min
Ep 87: Craig Somerville, Managing Director at The Reload Group on selling an agency
We discuss the advantages of a long term strategy horizon when it comes to a sale, why internal and external alignment on what people want out of the deal is key, the ceiling ones hits when they bootstrap, the pros and cons of different communications strategies when announcing the deal and Craig’s top tips for a better due diligence process.
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Enjoy ✌️

Jun 28, 2023 • 43min
Ep 86: William Lynch and Tim discuss last week’s most interesting eComm and beyond news
It’s the last Wednesday of the month so Will and Tim are here to deep dive on eComm (and beyond’s) most interesting news. They tackle IKEA adopting AI, LMVH’s innovation award, Shopify’s answer to Prime Day, BNPL Pizza, Shop Pay moving into the enterprise, Peleton on the ropes and the sad passing of Bother.
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Enjoy ✌️

Jun 21, 2023 • 34min
Ep 85: Oisin O'Connor, CEO/Co-Founder at Recharge on the state of play and future of subscription
We discuss the history of Recharge, structural changes in the market and how they’re impacting merchants, the move from deterministic to probabilistic marketing, why maximising customer LTV is so important, differentiating loyalty from subscription, the pros and cons of referral programmes and why you just need to trust your gut.
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Enjoy ✌️

Jun 15, 2023 • 44min
Ep 84: Will Nitze, Founder/CEO at IQBAR on CPG and personal brand growth
We discuss moving from Kickstarter to Amazon to DTC, the keys to assessing CPG product-market fit (TAM, ship friendliness, shelf life and repeatability), launching new categories and product lines, under indexing on the product, the importance of brand experience in a retail environment and how Will’s LinkedIn shower thoughts are created.
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Jun 7, 2023 • 35min
Ep 83: Martijn Wijsmuller and Paul Veen, co-founders at Ask Phill
We discuss pivoting from SaaS to agency, being early adopters of Headless, the importance of goal alignment between client and agency, the advantages of starting a brand as agency founders, why Shopify is incredibly hard to beat and the pros and cons of sharing a bed with your co founder.
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May 31, 2023 • 34min
Ep 82: Mac King, Managing Director at Half Helix
We discuss the early days of shopify, transitioning from platform to agency, the ins and outs of the Able sense deal, agency M&A opportunities, why it’s better to buy than build and the broader headless composable market.
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Enjoy ✌️

May 24, 2023 • 41min
Ep 81: William Lynch, Marketing & Partnerships for Noticed, Founder & Editor of Ecommer News
Instead of our normal broadcast, we’re doing something a little different. Will and Tim spend 30 mins chatting about the past week’s most interesting eComm (and beyond) news. Think Pivot meets Morning Brew pod meets The Rest Is History.
We discuss Threadup’s resale report and the general state of circular platforms, Gymshark’s approach to retail and where omnichannel is at, Vice’s demise, KIKI the new Web3 beauty brand and Domm Holland’s new startup, Trady.
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Enjoy ✌️

May 17, 2023 • 37min
Ep 80: Tash Courtenay-Smith, founder at Bolt Digital - CEO Bolt Digital & D2C Live. Founder Biz Kids. Investor, board advisor, author & broadcaster
We discuss Tash’s transition from journalism to agency world, opportunities for brands in the current economic climate, why getting back to basics is and always will be a good strategy, building and fostering a community, the challenges of sweat equity and why one needs to take responsibility for their own personal brand.
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Sign up to the Your Basket Is Empty newsletter here and learn more about Recharge here ⚡️
Enjoy ✌️