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Sports Marketing Machine Podcast

Latest episodes

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Apr 1, 2025 • 8min

108 – Meta Ads 101 – How to Use Exclusion Lists in Meta Ads to Boost ROI (Part 2 of 4)

Send us a textIn this episode of the Sports Marketing Machine podcast, host Jeremy Neisser continues the Meta Ads 101 series with a practical deep dive into exclusion lists—one of the most underrated ways to stretch your ad dollars and reach the right fans.Jeremy walks through why every sports team should separate their audiences (like single-game buyers vs. season ticket holders) and how to use Meta’s built-in tools to make sure you’re not wasting money advertising to people who’ve already converted. Whether you're promoting mini-plans, season tickets, or group packages, this episode gives you a clear game plan to refine your targeting and boost your ad performance.If you’ve ever wondered how to avoid annoying your most loyal fans or throwing budget away on audiences that already bought—this one’s for you.🧠 TakeawaysSeparate your lists: Create distinct lists for single-game buyers and ticket plan holders.Exclude past purchasers from ads promoting plans or packages.Helps reduce ad fatigue and increase relevance score.Boosts ROI by only showing ads to people who haven’t converted.Exclusions work for more than just tickets—use them for groups, one-time events, and more.Meta allows layered exclusions, giving you precision control over who sees your ads.Regularly update exclusion lists to keep your targeting sharp.Saves budget and increases campaign efficiency.🔥 Sound Bite“You're wasting marketing dollars advertising to people who’ve already bought.”⏱️ Chapters00:00 – Intro to Episode 108 00:28 – Why Exclusion Lists Matter 02:18 – Setting Up Targeted Campaigns in Meta 06:06 – Real-World Use Cases and Pro TipsWant to watch how Jeremy builds these campaigns in real time? 🔗 Check the YouTube walkthrough.Sports Marketing Machine on LinkedInSports Marketing Machine on InstagramBook a call with Jeremy from Sports Marketing Machine
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Mar 24, 2025 • 5min

107 - Meta Ads 101 - Link Clicks vs. Landing Page Views (Part 1 of 4)

Send us a textIn this episode of the Sports Marketing Machine podcast, host Jeremy Neisser kicks off a brand-new four-part series on Meta Ads, breaking down small but powerful tweaks that can make a big difference in your campaign results.Today’s focus? The critical difference between Link Clicks and Landing Page Views. While they sound similar, choosing the wrong one can tank your ROI.Jeremy walks you through step-by-step inside Meta Ads Manager and explains why optimizing for Landing Page Views—not Link Clicks—delivers higher-quality traffic, more engaged visitors, and better conversions.If you're running ticket sales campaigns and sending fans to your website, this episode will change the way you set up your Meta campaigns from now on.✅ TakeawaysLink Clicks ≠ Quality Clicks: Many clicks are accidental or from people who bounce before your site even loads.Landing Page Views = Higher Intent: Meta optimizes for people who wait for the page to load—more likely to convert.Better Data: Landing Page Views deliver more accurate performance insights (lower bounce rates, higher ROI).When to Use Link Clicks: Only if your website loads instantly or if your goal is pure awareness (and even then, there are better options).Always Monitor: Watch your landing page views, bounce rate, and conversions—not just CTR.🛠️ Action StepNext time you create a Meta Ads campaign to drive traffic to your website:Choose Traffic as your objective.In your Ad Set, select "Landing Page Views" as your performance goal (not Link Clicks).Monitor for real engagement—not just inflated click numbers.⏱️ Chapters00:00 – Introduction to the Meta Ads Series 00:26 – Setting Up a Campaign in Ads Manager 01:19 – Understanding the Campaign Structure 02:19 – The Common Mistake: Choosing Link Clicks 03:15 – Why Landing Page Views Are Better 04:07 – Your Action Plan & Final ThoughtsIf you found this helpful, stay tuned for next week’s episode as Jeremy dives deeper into the world of Meta Ads and shows you how to build smarter, better-performing campaigns for your sports organization.Watch the Tutorial on YouTube🎧 Subscribe, rate, and share the podcast to help others grow their fan base and sell more tickets too!Sports Marketing Machine on LinkedInSports Marketing Machine on InstagramBook a call with Jeremy from Sports Marketing Machine
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Mar 20, 2025 • 18min

106 - Should Your Team Buy a List? Pros/Cons & What You Need to Know

Send us a textIn this episode of the Sports Marketing Machine podcast, host Jeremy Neisser discusses the pros and cons of buying email lists for sports marketing. He outlines when it makes sense to purchase a list, such as for new teams, urgent campaigns, or targeting specific demographics. The episode also covers the benefits of buying lists, including fast access to potential fans and targeted reach, as well as best practices for ensuring compliance and engagement. However, Neisser warns of the potential downsides, including data quality issues and uncertain ROI. He emphasizes the importance of building an organic list as a priority.TakeawaysBuying a list can expand your reach.Fast fan base with purchased lists.Work with a reputable provider.Data quality can be unpredictable.Low engagement and deliverability issues.ROI is going to be uncertain.Buying a list makes sense for one-time events.Gradually warm up the list.Quality beats quantity every time.Building organically should be priority number one.Chapters00:00 Introduction to Buying Email Lists01:11 When to Consider Buying a List06:51 Benefits of Buying a List07:19 Best Practices for Buying a List09:39 Cons of Buying a List14:23 Main Takeaways and ConclusionInterested in buying a list and want recommendations - email jeremy@sportsmarketingmachine.com. Sports Marketing Machine on LinkedInSports Marketing Machine on InstagramBook a call with Jeremy from Sports Marketing Machine
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Mar 14, 2025 • 14min

105 - 4 Creative Ways to Reach Fans Beyond Traditional Ads

Send us a textIn this episode of the Sports Marketing Machine Podcast, host Jeremy Neisser explores four unconventional marketing strategies to help sports teams reach new fans and grow their brand. The strategies discussed include partnering with community events, leveraging hotel and tourism partnerships, utilizing movie theater advertising, and engaging in influencer marketing. Each strategy is designed to create unique opportunities for teams to connect with potential fans and increase ticket sales.TakeawaysPartnering with community events can expand your audience.Cross-promotions with local events create win-win situations.Hotels can be great partners for reaching visitors.Movie theaters offer a captive audience for advertising.Influencer marketing can drive engagement and ticket sales.Micro-influencers are often more effective than big names.Creating unique experiences for influencers can enhance promotion.Utilizing local events can build community connections.Think creatively about where to promote your team.Choose one new tactic to implement this season.Chapters00:00 Introduction to Unconventional Marketing Strategies01:38 Partnering with Community Events04:25 Leveraging Hotel and Tourism Partnerships07:46 Movie Theater Advertising: Captive Audiences10:10 Influencer Marketing for Sports12:55 Final Thoughts and Actionable TipsSports Marketing Machine on LinkedInSports Marketing Machine on InstagramBook a call with Jeremy from Sports Marketing Machine
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Mar 6, 2025 • 50min

104 - Personalization That Sells: How Revelocity Helps Teams Fill Seats (Part 2)

Send us a textIn this conversation, Jeremy Neisser and Andy Milovich discuss the importance of personalization in sports marketing through Revelocity Sports. They explore the challenges teams face in engaging fans, utilizing data effectively, and the significance of targeted marketing strategies. The discussion highlights successful case studies, the impact of creative campaigns, and the necessity of building long-term relationships with fans through effective communication and automation. In this conversation, Andy Milovich discusses the importance of engaging fans on a deeper level to enhance their experience and increase repeat attendance at sporting events. He emphasizes the need for sports teams to leverage data analytics to understand consumer behavior and personalize their marketing efforts. By breaking down silos within organizations and fostering a sense of community, teams can create meaningful connections with fans and drive revenue growth. Milovich also highlights the significance of tailored communication strategies for different audience segments and the critical role of data in sales and marketing efforts.TakeawaysRevelocity Sports leverages technology to build personalized fan journeys.Effective marketing requires understanding audience segments and their interests.Automation and personalization are key to driving ticket sales.Teams face challenges with turnover and complexity in marketing.Data utilization goes beyond ticket purchases to understand fan behavior.Creative campaigns should resonate with specific audience segments.Success stories demonstrate measurable impacts on ticket sales.Personalization enhances the fan experience and drives engagement.Streamlining marketing tools can reduce chaos and improve efficiency.Building long-term relationships with fans is essential for retention. Engaging fans emotionally leads to repeat attendance.Understanding customer acquisition costs is crucial for teams.Data analytics can enhance fan engagement strategies.Different demographics require tailored communication.Breaking down organizational silos improves efficiency.Sales confidence is driven by data understanding.The volume of data is rapidly increasing and must be harnessed.Now is the time for teams to invest in data-driven strategies.Chapters00:00 Introduction to Revelosity Sports and Personalization02:52 Challenges in Sports Marketing and Fan Engagement05:52 Data Utilization in Fan Engagement08:49 Segmentation and Targeted Marketing Strategies12:11 Creative Campaigns and Audience Engagement15:07 Success Stories and Measurable Impact18:00 The Importance of Personalization in Ticket Sales20:53 Streamlining Marketing Tools and Automation24:08 Building Long-Term Fan Relationships26:41 Engaging Fans for Repeat Attendance28:35 Leveraging Data for Fan Engagement30:36 Understanding Consumer Behavior in Sports32:32 Personalizing Fan Experiences34:01 Effective Communication with Diverse Audiences39:47 Building Community Through Sports41:45 Connecting Organizational Functions for Success45:06 Harnessing Data for Enhanced Sales and MarketingContact Andy and the Revelocity TeamRSports Marketing Machine on LinkedInSports Marketing Machine on InstagramBook a call with Jeremy from Sports Marketing Machine
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Mar 1, 2025 • 12min

103 - Personalize It - Why it Works (Part 1)

Send us a textIn this episode of the Sports Marketing Machine Podcast, Jeremy Neisser explores the importance of personalization in sports marketing, drawing parallels with Amazon's successful strategies. He discusses the psychological principles behind why personalization works, how Amazon utilizes data to enhance customer experience, and offers practical examples for sports teams to implement similar strategies to boost ticket sales and fan engagement.TakeawaysPersonalization can significantly enhance fan engagement.Amazon's success is rooted in understanding customer behavior.Familiarity breeds comfort and increases purchase likelihood.Social proof influences consumer decisions.Simplifying choices can lead to better decision-making.Sports teams can leverage geo-targeting for personalized offers.Birthday promotions can enhance fan loyalty.Recognizing first-time attendees can improve fan experience.Predictive analytics can anticipate fan needs.Personalized upselling can increase revenue opportunities.Chapters00:00 - Introduction to Personalization in Sports Marketing02:07 - The Psychology Behind Personalization05:27 - Amazon's Personalization Strategies07:14 - Applying Personalization in Sports Teams10:04 - Enhancing Fan Experience Through PersonalizationCheesecake Factory Menu - Decision FatigueSBJ - Personalization in Fan ExperiencesFans Want PersonalizationSports Marketing Machine on LinkedInSports Marketing Machine on InstagramBook a call with Jeremy from Sports Marketing Machine
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Feb 21, 2025 • 42min

102 - Case Study: Minnesota Wild's Text Messaging Fan Engagement Strategy

Send us a textIn this podcast episode, Jeremy Neisser hosts Ben Hall and Bryant Hafemeyer from the Minnesota Wild, along with Amanda McGuckin Hager from TrueDialog, to discuss the impact of text messaging on fan engagement and ticket sales. The conversation covers the selection of TrueDialog as a partner, the importance of a service-first approach in communication, the evolution of fan communication strategies, and the measurement of success in enhancing the fan experience. The episode also delves into balancing service and sales through text messaging, highlighting the impressive ROI and conversion rates achieved through their campaigns. In this conversation, Jeremy Neisser engages with Amanda McGuckin Hager, Ben Hall, and Bryant Hafemeyer to discuss effective marketing strategies in sports, focusing on SMS marketing, conversion tracking, and upcoming promotional campaigns. They explore the importance of planning and sophistication in marketing efforts, the significance of engaging single game buyers, and the innovative features of TrueDialog that enhance deliverability and customer engagement. The discussion also highlights the differences between short codes and long codes in SMS marketing, emphasizing the need for effective list-building strategies and compliance with legal standards.TakeawaysText messaging is crucial for real-time fan communication.True Dialogue's integration with Oracle Eloqua enhances marketing efforts.A service-first approach helps build a loyal fan base.Text messages are more likely to be seen than emails.Clear and concise messaging improves fan experience.Measuring success involves tracking repeat business and engagement.Balancing service and sales is an ongoing challenge.  The sophistication of marketing planning can lead to better results.Inbound campaigns are essential for building a marketing list.Short codes provide better deliverability than long codes.Planning campaigns around events can maximize engagement.Using SMS marketing effectively requires understanding legal compliance.Innovative marketing strategies can improve fan experiences.Continuous learning and adaptation are key in digital marketing.Chapters00:00 - Introduction to Text Messaging in Fan Engagement03:05 - Choosing TrueDialog: A Partnership for Success06:01 - Service-First Approach: Enhancing Fan Communication08:59 - Evolving Fan Communication Strategies11:52 - Measuring Success: From Policies to Repeat Business15:02 - Balancing Service and Sales in Text Messaging18:13 - ROI and Conversion: The Power of Text Messaging22:58 - Tracking Conversions and Marketing Sophistication25:27 - Upcoming Campaigns and Promotions27:57 - Engaging Single Game Buyers30:05 - Inbound Campaigns and List Building33:10 - TrueDialog's Innovations and Features36:21 - Deliverability: Short Codes vs Long CodesTrueDialogAmanda from TrueDialog's contact info: ahager@truedialog.com & LinkedInBen Hall from the Minnesota Wild - LinkedInBryant Hafemeyer from the MinnesotaSports Marketing Machine on LinkedInSports Marketing Machine on InstagramBook a call with Jeremy from Sports Marketing Machine
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Feb 13, 2025 • 15min

101 - 6 Fan Experience Lessons Learned from Going to Disneyland

Send us a textIn this episode of the Sports Marketing Machine podcast, Jeremy Neisser shares insights from his recent trip to Disneyland, focusing on how Disney creates an unforgettable fan experience. He outlines six powerful lessons that sports marketers can apply to enhance fan engagement, including treating fans as guests, creating emotional connections, maintaining cleanliness, and incorporating surprise moments. The episode emphasizes the importance of small details in crafting a memorable experience that keeps fans coming back.TakeawaysMascots should always let the fans dictate the interaction.Treat fans like guests, not customers, to enhance their experience.Surprising and delighting fans with random acts of kindness creates lasting memories.Attention to detail, like cleanliness, contributes to a first-class fan experience.Avoid cheap signage; everything should look polished and professional.Incorporate spontaneous moments of entertainment to keep fans engaged.Emotional connections lead to lifelong support from fans.Train staff to create personal guest-first experiences.Look for small, meaningful ways to delight fans during events.Disney's approach to fan experience can be adapted by sports teams. Sports Marketing Machine on LinkedInSports Marketing Machine on InstagramBook a call with Jeremy from Sports Marketing Machine
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Feb 5, 2025 • 10min

100 - Post-Email Blast Steps: How to Help Your Sales Team Close More Deals

Send us a textIn this episode of the Sports Marketing Machine Podcast, host Jeremy Neisser celebrates the 100th episode by discussing the critical role of email marketing in ticket sales. He emphasizes that the real work begins after sending an email blast and highlights the importance of following up with interested customers. Neisser provides actionable strategies for marketing teams to convert email engagement into sales, including how to effectively utilize lists of interested buyers and the significance of personalized follow-ups. He also encourages creative approaches to email promotions to maximize engagement and sales opportunities.TakeawaysEmail marketing has a high ROI, averaging 30 to 1.The real work begins after sending an email blast.Follow up with those who clicked the buy now button.Use the list of interested buyers for personalized outreach.Engagement metrics can guide follow-up strategies.Building relationships through follow-ups enhances customer service.Segmenting email lists can lead to better-targeted promotions.Promote group ticket plans to single game buyers.The sales cycle continues beyond the initial email blast.Creative promotions can attract diverse customer interests.Chapters00:00 Celebrating Episode 10000:59 The Importance of Email Marketing02:59 Turning Email Engagement into Sales05:50 Follow-Up Strategies for Ticket Sales08:53 Creative Approaches to Email PromotionsSports Marketing Machine on LinkedInSports Marketing Machine on InstagramBook a call with Jeremy from Sports Marketing Machine
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Jan 29, 2025 • 12min

99 - Dirty Jobs, Broken Hearts, and Better Emails: Lessons in Relatable Marketing

Send us a textIn this episode of the Sports Marketing Machine podcast, host Jeremy Neisser discusses the importance of relatability in sports marketing, particularly in email campaigns. He emphasizes that fans want to see themselves in marketing messages and provides actionable strategies for teams to connect with their audience. Drawing lessons from Taylor Swift and Mike Rowe, Neisser highlights the significance of addressing emotions, using relatable imagery, and sharing testimonials. He concludes with practical tactics for applying relatability to various marketing campaigns, ultimately aiming to strengthen the bond between teams and their fans.TakeawaysFans want to see themselves in marketing messages.Relatability transforms generic interactions into engaging ones.Address emotions and experiences in your emails.Use images that reflect your audience's demographics.Incorporate testimonials for authenticity and emotional weight.Tell vivid stories that resonate with your audience.Focus on shared experiences to create emotional connections.Acknowledge fan loyalty to make them feel valued.Relatability can lead to higher ticket sales.Celebrate the shared values and passions of your fans.Chapters00:00 - The Power of Relatability in Marketing01:19 - Lessons from Taylor Swift and Mike Rowe05:12 - Tactics for Effective Email Marketing09:37 - Applying Relatability to CampaignsSports Marketing Machine on LinkedInSports Marketing Machine on InstagramBook a call with Jeremy from Sports Marketing Machine

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