

RESTAURANT STRATEGY
Chip Klose
The Restaurant Strategy podcast is dedicated helping independent restaurant owners increase the profitability of their restaurants and grow. The show is hosted by industry expert Chip Klose, who asks the question: What would your life look like if your restaurant could deliver consistent, predictable 20% returns?
Episodes
Mentioned books

May 23, 2022 • 20min
The Two Problems That Restaurants Are Solving
#167 - The Two Problems That Restaurants Are Solving
*****
This week's episode is brought to you by: POPMENU
If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month.
VISIT: https://popmenu.com/restaurantstrategy
*****
Seth Godin is an award-winning author, a noted public speaker, a podcast host, and very famous blogger. He publishes a daily post and on April 9, he wrote something that I believe has direct applications to what we do in the restaurant industry. This week's episode is short and sweet, but packed with insights.
IMPORTANT LINKS
Seth's Blog from April 9, 2022: https://seths.blog/2022/04/convenience-and-boredom/
The Akimbo Podcast: https://www.akimbo.link
Ready to join our 3-Day Marketing Challenge?
It's totally free and you can sign up here: https://www.restaurantstrategypodcast.com/challenge

May 16, 2022 • 1h 4min
Finding the Next Great Restaurant Space with Kyle Inserra
#166 - Finding the Next Great Restaurant Space with Kyle Inserra
*****
This week's episode is brought to you by: MARGIN EDGE
Take control of your costs with using MarginEdge. Best of all? Listeners of this show get to try MarginEdge FREE for 30 days. No contract. No setup fee. Free and unlimited training and support.
VISIT: marginedge.com/chip
*****
This week's episode is brought to you by: 7SHIFTS
7shifts is a modern team management platform, designed by restaurateurs, for restaurateurs. It integrates seamlessly with the POS and Payroll systems you already use to give your team a competitive advantage. And guess what? Listeners of the show get their first 3 months FREE!
VISIT: https://www.7shifts.com/restaurantstrategy
*****
Everything you need to know about Kyle Inserra:
TikTok: https://www.tiktok.com/@kyleinserra
LinkedIn: https://www.linkedin.com/in/kyleinserra/
Twitter: https://twitter.com/kyleinserra
Curious to see if you'd be a good fit for any of my coaching programs?
Click the link to schedule a FREE 60-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule

May 9, 2022 • 34min
6 Ways That Travel Changes Us
#165 - 6 Ways That Travel Changes Us
*****
This week's episode is brought to you by: MARGIN EDGE
Take control of your costs with using MarginEdge. Best of all? Listeners of this show get to try MarginEdge FREE for 30 days. No contract. No setup fee. Free and unlimited training and support.
VISIT: marginedge.com/chip
*****
This week's episode is brought to you by: 7SHIFTS
7shifts is a modern team management platform, designed by restaurateurs, for restaurateurs. It integrates seamlessly with the POS and Payroll systems you already use to give your team a competitive advantage. And guess what? Listeners of the show get their first 3 months FREE!
VISIT: https://www.7shifts.com/restaurantstrategy
*****
"Travel changes you."
That's what they say right? And it's true. I come back different every time I visit another country. I just returned from a 9-day vacation with my family to the Amalfi Coast, and I want to share 6 takeaways with you... observations, insights, and epiphanies that hit me while we were eating our way through Southern Italy.
Curious to see if you'd be a good fit for any of my coaching programs?
Click the link to schedule a FREE 60-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule

May 2, 2022 • 1h 19min
INTERVIEW with Award-Winning Bar Director, Jonathan Howard
#164 - INTERVIEW with Award-Winning Bar Director, Jonathan Howard
*****
This week's episode is brought to you by: POPMENU
If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month.
VISIT: https://popmenu.com/restaurantstrategy
*****
Restaurant Strategy recently celebrated its 3rd Anniversary, and I'm embarrassed to say that I've sort of ignored beverage. But no more! On this week's episode I'm thrilled to be speaking with my friend and colleague, Jon Howard, all about how to build (and maintain) a profitable bar program. He's sharing tips from his two decades in the industry so do not miss this one.
IMPORTANT LINKS
Jon Howard's IG: https://www.instagram.com/jonnybhoward/
Chef Sean Brock's IG: https://www.instagram.com/hseanbrock/
The Continental IG: https://www.instagram.com/thecontinentalnashville/
Audrey IG: https://www.instagram.com/audreynashville/
June IG: https://www.instagram.com/june.nashville/
The Continental Website: https://www.thecontinentalnashville.com
Curious about any of my Coaching Programs?
Schedule a FREE 60-minute Strategy Session to see if you're a good fit: https://www.restaurantstrategypodcast.com/schedule

Apr 25, 2022 • 24min
Takeaways from the BAR & RESTAURANT EXPO in Las Vegas
#163 - Takeaways from the Bar & Restaurant Expo in Las Vegas
*****
This week's episode is brought to you by: POPMENU
If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month.
VISIT: https://popmenu.com/restaurantstrategy
*****
Last month I had the privilege of speaking at the BAR & RESTAURANT EXPO out in Las Vegas. It's an event that I've been dying to attend for a few years now, but Covid sort of scrambled those plans. Well, the party was back in full swing and I was thrilled to join a killer lineup of speakers on the first day of the event. On this week's episode I'm sharing my insights from the show itself, and then some of my observations while dining out in the city of sin. Best of all, these are some learnings you can apply directly to your business!
Apply for my new 8-week coaching program...
FOLLOW THIS LINK: https://www.restaurantstrategypodcast.com/restaurant-recharge-application

Apr 18, 2022 • 1h 5min
INTERVIEW with Mark Kelegian, Owner of LA's Iconic, Randy's Donuts
#162 - INTERVIEW with Mark Kelegian, Owner of LA's Iconic, Randy's Donuts
*****
This week's episode is brought to you by: MARGIN EDGE
Take control of your costs with using MarginEdge. Best of all? Listeners of this show get to try MarginEdge FREE for 30 days. No contract. No setup fee. Free and unlimited training and support.
VISIT: marginedge.com/chip
*****
This week's episode is brought to you by: 7SHIFTS
7shifts is a modern team management platform, designed by restaurateurs, for restaurateurs. It integrates seamlessly with the POS and Payroll systems you already use to give your team a competitive advantage. And guess what? Listeners of the show get their first 3 months FREE!
VISIT: https://www.7shifts.com/restaurantstrategy
*****
Mark Kelegian is reinventing Randy's Donuts and growing the brand at a breakneck space. The original -- celebrating 70 years in Los Angeles -- still boasts the giant donut on the roof... but Kelegian insists the brand's staying power is due to something else. Hear the good, the bad, and the ugly on this week's episode.
IMPORTANT LINKS:
Randy's Donuts Website - https://randysdonuts.com
LEARN MORE ABOUT RESTAURANT RECHARGE...
This is a guided 8-week program to help turn your restaurant around. You'll have daily video lessons to watch on your own, along with simple assignments to help you implement the lessons in your own business. Then we'll have LIVE 60-minute, Group Coaching calls once a week where I can answer questions and help lead you through the materials. The program works if you show up and do the work. The doors close soon, and the program starts May 1.
Are you ready to make the money you deserve?
JOIN NOW: https://www.restaurantstrategypodcast.com/offers/C5Bx3r7q/checkout

Apr 11, 2022 • 38min
The 10 Biggest Mistakes That Keep Restaurants from Hitting Maximum Profitability
#161 - The 10 Biggest Mistakes That Keep Restaurants from Hitting Maximum Profitability
*****
This week's episode is brought to you by: MARGIN EDGE
Take control of your costs with using MarginEdge. Best of all? Listeners of this show get to try MarginEdge FREE for 30 days. No contract. No setup fee. Free and unlimited training and support.
VISIT: marginedge.com/chip
*****
This week's episode is brought to you by: 7SHIFTS
7shifts is a modern team management platform, designed by restaurateurs, for restaurateurs. It integrates seamlessly with the POS and Payroll systems you already use to give your team a competitive advantage. And guess what? Listeners of the show get their first 3 months FREE!
VISIT: https://www.7shifts.com/restaurantstrategy
*****
I've spent the last 22 years working in restaurants. I love this industry and I love the people I get to work with in this industry? But for me the best part is helping those people turn their restaurant around. I've worked with hundreds of restaurants and have compiled my own Top 10 List... the 10 biggest mistakes that keep restaurant owners from hitting maximum profitability.
Want to know what they are? Stick around?
Want to know how to fix them? Click the link below!
* * * * * * *
LEARN MORE ABOUT RESTAURANT RECHARGE...
This is a guided 8-week program to help turn your restaurant around. You'll have daily video lessons to watch on your own, along with simple assignments to help you implement the lessons in your own business. Then we'll have LIVE 60-minute, Group Coaching calls once a week where I can answer questions and help lead you through the materials. The program works if you show up and do the work. The doors close soon, and the program starts May 1.
Are you ready to make the money you deserve?
JOIN NOW: https://www.restaurantstrategypodcast.com/offers/C5Bx3r7q/checkout

Apr 4, 2022 • 58min
INTERVIEW: Talking All Things Staffing with One Haus Founder, Mike Hewitt
#160 - INTERVIEW: Talking All Things Staffing with One Haus Founder, Mike Hewitt
*****
This week's episode is brought to you by: VIRTUAL RESTAURANT GROUP
They offer innovative, turnkey delivery-only brands that you're able to easily operate out of your existing restaurant with very little disruption to your current operation. Onboarding is super easy, with recipe guides, and step-by-step training for you and your staff. Visit the link below and use the promo code CHIP2021 to get started. That link is in the show notes
VISIT: https://www.virtualrestaurantgroup.com/chip
*****
This week's episode is brought to you by: POPMENU
If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month.
VISIT: https://popmenu.com/restaurantstrategy
*****
Mike Hewitt runs a hospitality recruiting agency called One Haus, working with owners and operators all over the country. As we continue to struggle through this staffing crunch, I thought this would be a good time to get his perspective. How do you attract top talent? How do you retain top talent? How do you develop your staff for the future? All that and more on this week's episode!
IMPORTANT LINKS:
One Haus Hospitality Recruiting: https://www.one-haus.com
Mike Hewitt's LinkedIn: https://www.linkedin.com/in/mike-hewitt-he-him-a0500561/
REGISTER FOR MY UPCOMING WEBINAR!!!
I've put together a FREE 1-hour webinar that I'll be teaching on Monday, April 4 and Wednesday, April 6. It's all about how to turn your restaurant around in 2 months. Possible? Absolutely, as long as you follow my 8 steps. Click the link below to reserve your spot.
REGISTER FOR FREE: https://www.restaurantstrategypodcast.com/webinar

Mar 28, 2022 • 22min
Maslow's Heirarchy of DINING Needs
#159 - Maslow's Heirarchy of DINING Needs
*****
This week's episode is brought to you by: VIRTUAL RESTAURANT GROUP
They offer innovative, turnkey delivery-only brands that you're able to easily operate out of your existing restaurant with very little disruption to your current operation. Onboarding is super easy, with recipe guides, and step-by-step training for you and your staff. Visit the link below and use the promo code CHIP2021 to get started. That link is in the show notes
VISIT: https://www.virtualrestaurantgroup.com/chip
*****
This week's episode is brought to you by: POPMENU
If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month.
VISIT: https://popmenu.com/restaurantstrategy
*****
Abraham Maslow was an influential psychologist throughout the 20th century, and arguably his most famous contribution was something called "The Heirarchy of Needs." The theory suggests that once base needs are met, humans simply work up the ladder seeking more intangible achievements. The fifth and final level is self-actualization. I want to apply that work to what we do in our restaurants. I think you'll see there's quite a bit of overlap!
IMPORTANT NEWS!!!
I've put together a FREE 1-hour webinar that I'll be teaching on Monday, April 4 and Wednesday, April 6. It's all about how to turn your restaurant around in 2 months. Possible? Absolutely, as long as you follow my 8 steps. Click the link below to reserve your spot.
REGISTER FOR FREE: https://www.restaurantstrategypodcast.com/webinar

Mar 24, 2022 • 1h 3min
INTERVIEW with the Owners of NYC Favorite, Harlem Shake
#158 - INTERVIEW with the Owners of NYC Favorite, Harlem Shake
*****
Harlem Shake is a fan favorite in its namesake neighborhood and they recently branched out into Brooklyn to open a second location. I had the opportunity to sit down with co-owners, Jelena Pasic & Dardra Coaxum, to talk all about systems, growth, and what comes next for this 8-year old brand.
IMPORTANT LINKS:
Harlem Shake Website - https://www.harlemshakenyc.com
Profile in Edible Brooklyn - https://www.ediblebrooklyn.com/2021/harlem-shake-expands-to-brooklyn/


