The People Performance Podcast - Brought to you by T2

T2 - The People Performance People
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Jul 24, 2019 • 30min

How Nutrition Impacts Workplace Performance | Former Rugby League Player Mark Minichiello | Hull FC, Gold Coast Titans & South Sydney Rabbitohs

Martin Johnson interviews professional Rugby League player, Mark Minichiello. Mark is looking to become a life and fitness coach once he hangs his boots up and talks about the importance of education around our nutrition and food choices.
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Jul 24, 2019 • 30min

Corporate Clangers - Episode 3

Team T2 return for another episode of Corporate Clangers.
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Jul 17, 2019 • 32min

Employee Engagement - Show your employees how their contribution advances the company vision

Martin and Dave talk about Employee Engagement, particularly around the importance of showing your employees how their individual contribution advances the company vision, mission or goals.
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Jul 11, 2019 • 30min

Are your customer service advisors executing on these 5 fundamentals?

Dave Pendleton talks to Martin Johnson about the 5 fundamentals that all Customer Service advisors need to execute upon. The question is, are your people unconsciously and habitually carrying them out?
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Jul 11, 2019 • 30min

Corporate Clangers - Episode 2

Team T2 return for another episode of Corporate Clangers. In true Room 101 style the team discuss frustrating aspects of the workplace and decide, should we can them or keep them!
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Jul 11, 2019 • 30min

Why you should employ Veterans!

Spencer Locker and Martin Johnson talk about their time in the military and discuss why employers should hire veterans into the workplace.
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Jul 3, 2019 • 30min

Sales, it's not all about you!

Dave Pendleton talks to Martin Johnson about the art of the sale. Those who understand the importance of the making every interaction about the customer tend to do well. Dave and Martin talk about the power of open and probing questions, the 80 / 20 rule and the all important mission of discovery. 
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Jul 3, 2019 • 30min

The three pre-stages of stress!

Martin Johnson and Spencer Locker talk about the three pre-stages of stress. These are the incubator states which exacerbate the stress response leading to highly irrational reactions and behaviours. The good news is, by becoming conscious of these we can make some minor changes that will allow us to deal with the daily triggers and challenges we experience both personally and professionally.
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Jun 25, 2019 • 28min

Organisational Change - The difference between delivering the project and achieving the change!

Martin Johnson interviews Spencer Locker about the importance of structure and governance when delivering change initiatives.  They talk about the difference between delivering the project and achieving trust change!
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Jun 24, 2019 • 30min

The 3 Major Contributing Factors of Poor Customer Service!

Dave Pendleton talks to Martin Johnson about 3 contributing factors of poor customer service. Dave goes on to provide some practical and actionable tips on how to avoid them and remain in a productive cycle when engaging with customers and complaints.

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