Do Good To Lead Well with Craig Dowden

For 21 years, Howard Behar led Starbuck’s domestic business as President of North America and was the founding President of Starbucks International, opening the first store outside of North America in Japan. He served on the Starbucks Board of Directors for twelve years before retiring. Howard's career in business spans over 50 years, all in consumer-oriented businesses, and most recently as a speaker, advisor, mentor and bestselling author. The author of the classic It's Not About Coffee, a guide to leading by putting people first, and The Magic Cup, a parable about the power of personal values, he now travels the world speaking to leaders, organizations and students. His wisdom, generosity and level of integrity have had a profound impact on thousands of people who have been touched by his example, books and speaking. Tune in to hear Howard's expertise on leading in hard times, building good culture, working in the people business and constantly being a student.

This week's guest, Jon Clifton, is CEO of Gallup, the global analytics and advice firm. Mr. Clifton's mission is to help organizations create thriving workplaces; put 1 billion people in touch with their strengths; and help 8 billion citizens be heard on their most pressing issues through the Gallup World Poll, a 100-year initiative spanning over 150 countries. He previously served as Global Managing Partner of the company's worldwide consulting group, advising global leaders on how their organizations and countries can thrive using behavioral economics and analytics-based insights. In this episode, Craig and Jon discuss the rise in global unhappiness, how to measure that happiness and the complexity of the human mind.

Dr. Barry Schwartz is a Visiting Professor at the Haas School of Management at Berkeley. He is a top TED speaker, with 5 different talks, which have reached an audience of over 25 million views. He has written numerous books, including The Paradox of Choice, Practical Wisdom, and Why We Work. In this episode, Craig speaks with Dr. Schwartz about the psychology of human decision-making and how we can learn to make the right choices, at the right times, and for the right reasons. Please listen to this fascinating conversation with one of the most highly respected experts on human behaviour in the world!

Yousry Bissada is the President and Chief Executive Officer of Home Capital Group. He has more than 30 years of financial services experience focused on the mortgage industry and is a member of the Home Capital Group Board of Directors. Mr. Bissada is a CPA, GCA and Accredited Mortgage Professional (AMP) and holds an ICD.D designation from the Institute of Corporate Directors. In this episode, Craig speaks with Mr. Bissada about his journey and the lessons he has learned about positive leadership along the way. What You'll Learn: 1. Covid's impact on communication 2. Preserving company culture 3. Engaging your team 4. The impact of going remote 5. Changes in the mortgage industry 6. Managing your emotions while maintaining a team 7. Virtual onboarding 8. Navigating a crisis

Dr. Kim Cameron is the co-founder of the Center for Positive Organizations out of the University of Michigan as well as the William Russell Kelly Professor of Management and Organizations at the Ross School of Business. Dr. Cameron is recognized as the foremost expert on positive relational energy, which is generated by virtuous actions and can have a profound impact on an organization’s success and an individual’s professional and personal life. He was recently recognized as being among the top 10 scholars in the organizational sciences whose work has been most frequently downloaded from Google. Dr. Cameron joins Craig on this week’s episode to discuss his latest book, Positively Energizing Leadership: Virtuous Actions and Relationships That Create High Performance.

A trusted advisor to governments, associations and corporations, Kim Furlong brings people together to enhance value and arrive at win/win scenarios for all. As CEO of Canada’s Venture Capital & Private Equity Association (CVCA), she advocates on behalf of the industry to ensure sound public policy and encourage a favorable environment for investment. Kim offers a unique combination of government, corporate and trade association experience from both sides of the table. A respected corporate leader, she brings with her an impressive network of national and international business leaders, diplomats, politicians and political staff across all major political parties both federally and provincially. On this week's episode, Kim talks about venture capital in Canada, the importance of asking questions and how she stays strong in her character. What You'll Learn: 1. Opportunities in Canada 2. Entrepreneur culture in Canada vs America 3. How to reframe failure 4. Knowing when to ask for help 5. Creating a good team 6. Authenticity 7. Building your network 8. Mindfulness 9. Growing as a professional

In today's episode, Craig Dowden has an engaging dialogue with Alan Mulally, former CEO of Ford Motor Company and Boeing Commercial Airplanes. Mulally sheds more light on the "Working Together" management system, the basis of his leadership philosophy which was key in turning around the fortunes of Ford Motor Company. He speaks on his journey from Kansas to how he ended up leading global organizations that sought him out for his unique leadership qualities.  This exclusive conversation offers considerable insights into the world of leadership, culture development, and the importance of self-awareness.  Given the opportunity, how would you implement the elements and engage your team to contribute towards and participate in the plan? What You’ll Learn: How opportunities teach people to make strategic decisions The direct, positive effect of employee engagement and satisfaction Ways to build smart, healthy organizations and phenomenal partnerships Value creation for stakeholders through inclusivity The impact of having solid implementation plans that everyone knows Building emotional resilience among team members Behaviors to avoid and get authentic insights and feedback from the team The 5 elements of the working together management system Dealing with reality in the workplace to come up with a solution More of Alan: Alan Mulally is an American aerospace engineer and manufacturing executive. He served as the CEO of Boeing Commercial Airplanes and later as president and CEO of Ford Motor Company. He led the transformation of Ford Motor Company into a top automobile brand. Mulally is credited with turning around both Ford and Boeing during challenging times. He made significant contributions to Boeing projects and was known for his role in the design of the first all-digital flight deck in a commercial aircraft. Mulally was appointed to the Board of Directors of Google in 2014 and inducted into the International Air & Space Hall of Fame in 2015. LinkedIn: https://www.linkedin.com/in/alan-mulally-29017a130/ Do Good To Lead Well: the Science and Practice of Positive Leadership by Craig Dowden A Time To Lead - Mastering Your Self…So You Can Master Your World by Craig Dowden More of Do Good to Lead Well: Website: https://craigdowden.com/ LinkedIn: https://www.linkedin.com/in/craigdowden/

In this episode, Alan Mulally, the former CEO of Ford and Boeing and Craig Dowden discuss the five-element of the working together management system and how it focuses on emotion, strength, mindset, the nature of leadership, teamwork and ways to bring authentic leadership qualities to life as a cohesive working unit. The discussion highlights the importance of creating an environment conducive to collaboration and open communication, how to bridge foundational leadership qualities like civility and humility and establishing psychological safety.  The episode also addresses fundamental questions every leader should consider and strategies for making team members feel a sense of belonging. Throughout, the focus is on inclusive leadership and the impact it has on team development and growth. How can you use these elements to build a cohesive team, align team values and behaviors, and explore the full potential of leadership qualities within your organization? What You’ll Learn: Ways to bring leadership qualities to life through a system of working together as a unit The importance of creating a working environment that is conducive to working together How to bridge together the two foundational leadership qualities, civility and humility The 3 fundamental questions every leader should address The compelling vision - Comprehensive Strategy and Relentless Implementation How to make and give others a sense of belonging as the leader The process of growing one’s leadership capabilities The power of synergies that arise from self-awareness and awareness of others The role of a leader’s mindset and its effect on practices and the management system How inclusive leadership can influence the team’s self-development and growth  Maximizing human potential and the art of separating tasks from individuals The process of building good emotional resiliency  Involving the team in shaping the growth strategy and  Giving team members the choice to change, improve, participate and do better  Setting the stage for the team to believe in the vision and strategy More of Alan: Alan Mulally is an American aerospace engineer and manufacturing executive. He served as the CEO of Boeing Commercial Airplanes and later as president and CEO of Ford Motor Company. He led the transformation of Ford Motor Company into a top automobile brand. Mulally is credited with turning around both Ford and Boeing during challenging times. He made significant contributions to Boeing projects and was known for his role in the design of the first all-digital flight deck in a commercial aircraft. Mulally was appointed to the Board of Directors of Google in 2014 and inducted into the International Air & Space Hall of Fame in 2015. LinkedIn: ⁠https://www.linkedin.com/in/alan-mulally-29017a130/⁠ ⁠Do Good To Lead Well: the Science and Practice of Positive Leadership by Craig Dowden⁠ ⁠A Time To Lead - Mastering Your Self…So You Can Master Your World by Craig Dowden⁠ More of Do Good to Lead Well: Website: ⁠https://craigdowden.com/⁠ LinkedIn: ⁠https://www.linkedin.com/in/craigdowden/⁠

Named Ottawa’s CEO of the year in 2017, Kevin Ford is the CEO of the Cailan Group, which offers business management services within Advanced Technologies, Health, Learning and IT & Cyber Solutions. They have a long-standing history of financial stability largely due to Kevin’s amazing leadership throughout over 65 consecutive profitable quarters. He has led the company through several acquisition streaks, as well as helped shape Cailan to be the amazingly successful business that it is today. Craig speaks with Kevin about the work that he does for the Cailan Group and how he has shaped the company’s corporate culture and brought them such organic growth. They discuss the practice that he lives by and the radiating impact that cultural integrity has on employees. They speak about the how to push for change gracefully, while focusing on the positive and the value of humor in the everyday workday. Kevin goes into depth into his impactful ideology into how to make the workplace as energetically positive as possible. What You'll Learn: 1. Kevin’s path to the Cailan Group 2. How to approach cultural integrity 3. Power of values 4. Techniques for pushing for change 5. Tips for finding the positive 6. Power of humor 7. Struggles of non-virtual settings 8. Spirit of energy sharing

Bryce Hoffman is an author, speaker, and strategic management consultant known for his book Red Teaming: How Your Business Can Conquer the Competition by Challenging Everything, which he wrote as the first ever civilian graduate of the US Army Red Team Leader course. He is an active journalist for Forbes and works as an adjunct professor at UC Berkeley. Bryce speaks with Craig about his beliefs in the philosophy of consulting, as well as his deep beliefs around the philosophy of decision making and the true nature of human beings. They also discuss how Bryce was first introduced to the world of Red Teaming and how he was able to finagle his way into the course that really shaped the concepts of his novel. Bryce also discusses his beliefs in business necessities from the importance of open communication to the 5 Whys technique. What You Will Learn: 1. Meaning of un-consulting 2. Red Teaming and how Bryce broke into the field 3. The 5 Why’s 4. Power of Story 5. Importance of taking action 6. Psychology behind decision-making