

The Human Side of Money
Brendan Frazier
Are you ready to delve into the emotional side of money, enhance your practice, and forge deeper connections with your clients? The Human Side of Money Podcast offers actionable ideas and strategies to empower financial advisors with the skills needed to excel in understanding the behavioral aspects of finance. Join Chief Behavioral Officer Brendan Frazier as he shares invaluable insights, tips and strategies. Subscribe now to elevate your practice and client interactions!
Episodes
Mentioned books

Aug 8, 2024 • 1h 23min
119: A 3-Step Process for Crafting a Statement of Financial Purpose with Andy Baxley – Part II
In this discussion, financial advisor Andy Baxley guides Brendan Frazier through an inspiring three-step approach to creating a personalized statement of financial purpose. They delve into the process of identifying core values and aligning them with actionable financial goals. The importance of intentionality in personal growth and family dynamics is emphasized, along with the transformative power of clarity in navigating life's choices. Listeners gain insights into setting specific objectives, fostering accountability, and reshaping their financial futures.

14 snips
Jul 11, 2024 • 1h 19min
118: A 3-Step Process For Crafting A Statement of Financial Purpose with Andy Baxley – Part I
Join financial planner Andy Baxley, co-creator of the Statement of Financial Purpose course, as he dives into transforming the way advisors engage with clients. He discusses the three-step process for meaningful financial conversations that prioritize personal values over traditional goals. The conversation highlights building trust, finding financial purpose, and aligning decisions with core values. Through introspective questions and a structured framework, Baxley reveals how understanding what truly matters can lead to deeper connections and more fulfilling financial planning.

Jun 20, 2024 • 1h 18min
117: Mastering The Art of Trust-Based Selling with Kerry Johnson
The growth of your business hinges on your ability to build and establish trust with prospective clients.
In this episode, Kerry Johnson, “America’s Business Psychologist” reveals psychological insights on how to master the art of trust-based selling.
You’ll Learn:
Signs that a prospect is interested (or not!)
The anatomy of an elevator speech that actually works
Why prospects forget 90% of what you say within 3 days
Why it’s crucial to “calibrate” at the beginning of every interaction with a client
How to conduct a “trust check” to know if you can move the conversation forward
The featured partner for this episode is Knudge, an automated system to help clients actually follow through on their tasks and reach their financial goals.
*For more resources discussed in this episode –> Go Here.
*Follow Brendan for insights on mastering the human side of advice:
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Jun 5, 2024 • 1h 14min
116: The Financial Advisor’s Guide To Love And Money with Sonya Lutter
Love and money are two emotional subjects on their own.
And one HIGHLY emotional subject when combined together.
Next time you meet with a couple, think about these numbers:
70% have disagreed about their financial situation
73% say finances are a source of tension in their relationship
47% say this tension has impacted the intimacy with their partner
Money is an emotionally-charged topic that you simply can’t avoid in a relationship.
In this episode, Dr. Sonya Lutter provides a guide for everything advisors need to know when it comes to working with couples.
You’ll Learn:
Why most financial arguments boil down to a discrepancy in values
Why uncovering money scripts can transform finances in the relationship
The surprising connection between joint accounts and relationship satisfaction
Why clients who work with a financial advisor are 3x happier than those who don’t
Eye-opening research on the influence of financial arguments and relationship satisfaction
The featured partner for this episode is Knudge, an automated system to help clients actually follow through on their tasks and reach their financial goals.
*For more resources discussed in this episode –> Go Here.
*Follow Brendan for insights on mastering the human side of advice:
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LinkedIn

May 15, 2024 • 35min
115: The 5 Pillars of The Ultimate Intro Meeting
The intro meeting is the lifeblood of an advisory business.
It’s either the single most expensive or the single most profitable activity that you’ll ever engage in.
Yet, almost everything you’ve been taught about how to conduct these meetings is backwards.
It contradicts everything psychology research tells us that a prospect needs.
In this episode, we’ll look at five things you’ve never been taught but HAVE to know to conduct the ultimate intro meeting:
Navigating The Trust Zone
Inside The Prospect’s Mind
The Two-Question Framework
The Platinum Rule of Prospecting
Prepping The Prospect For Success
*The Ultimate Intro Meeting Course –> Go Here
The featured partner for this episode is Knudge, an automated system to help clients actually follow through on their tasks and reach their financial goals.
*For more resources discussed in this episode –> Go Here
*Follow Brendan for insights on mastering the human side of advice:
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LinkedIn

May 2, 2024 • 1h 29min
114: Combining Psychology With Technology To Transform Client Outcomes with Emily Koochel
The combination of financial psychology and technology has a multiplier effect on client outcomes.
Advisors who effectively integrate both into their practice see significantly higher levels of:
Satisfaction
Loyalty
Referrals
Trust
But, before you get these outcomes, you have to know how to effectively combine the two.
Fortunately, Emily Koochel pioneered this research and provides a roadmap for advisors to combine financial psychology with technology on the path to transforming their client outcomes.
You’ll Learn:
Using technology to create a “feel good” moment
How to work with couples that have financial secrets
Why 6 of 10 clients say their advice isn’t personalized
The technology features that lead to higher client engagement
The 5 financial psychology actions that create better client outcomes
The featured partner for this episode is Knudge, an automated system to help clients actually follow through on their tasks and reach their financial goals.
*For more resources discussed in this episode –> Go Here.
*To receive the monthly “Wisdom Round-Up” newsletter full of practical ways to apply the human side of advice –> Go Here.
*Follow Brendan for insights on mastering the human side of advice:
Twitter
LinkedIn

Apr 18, 2024 • 39min
113: 8 Secrets To Asking Great Questions That Get Great Answers
More important than what questions you ask is how you ask them.
In this episode, shares 8 proven ways to ask better questions that lead to better answers, conversations, and relationships.
The featured partner for this episode is Knudge, an automated system to help clients actually follow through on their tasks and reach their financial goals.=
*To receive the monthly “Wisdom Round-Up” newsletter full of practical ways to apply the human side of advice –> Go Here.
*Follow Brendan for insights on mastering the human side of advice:
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LinkedIn

Apr 3, 2024 • 1h 6min
112: Using “Influence” Techniques To Persuade Prospects To Become Clients with Evan Beach
Three important questions every advisor should answer:
Do you think you provide a valuable and life-changing service?
Do you think your clients are better off with you than without you, even after they pay?
Do you find that even though they’re better off with you, they still need a little nudge to make the decision to work with you?
If you answered yes to any of these questions, then here’s the harsh truth you need to hear:
Getting prospects to become clients requires more than expertise. It requires persuasion.
And if you can learn to persuade more effectively, then your life-changing impact will be greater and more widespread.
In the popular book Influence: The Psychology of Persuasion, Robert Cialdini presents research on six psychological principles to persuade prospects to become buyers.
Fortunately, Evan Beach took the research from the book and created a version specifically for financial advisors.
In this episode, he’ll reveal how financial advisors can use influence techniques to persuade more prospects to become clients.
You’ll Learn:
The sales mindset every advisor should have
How and why to implement a waitlist for prospects
The psychological reason not to charge for financial plans
The “freemium” model he uses for his prospecting process
Why advisors are scared to embrace effective sales techniques
The featured partner for this episode is Knudge, an automated system to help clients actually follow through on their tasks and reach their financial goals.
*For more resources discussed in this episode –> Go Here.
*To receive the monthly “Wisdom Round-Up” newsletter full of practical ways to apply the human side of advice –> Go Here.
*Follow Brendan for insights on mastering the human side of advice:
Twitter
LinkedIn

Mar 28, 2024 • 35min
111: The Most Important Skill In Financial Advice
There is one skill that will impact your success and your client’s success more than anything else.
The ability to listen.
More specifically, the ability to listen with empathy and curiosity.
In this episode, we’ll look at:
The neuroscience and benefits of listening
3 ideas to instantly improve your listening skills
An advisor testimonial on the power of listening
The featured partner for this episode is Knudge, an automated system to help clients actually follow through on their tasks and reach their financial goals.
*For more resources discussed in this episode –> Go Here
*To receive the monthly “Wisdom Round-Up” newsletter full of practical ways to apply the human side of advice –> Go Here.
*Follow Brendan for insights on mastering the human side of advice:
Twitter
LinkedIn

Mar 20, 2024 • 0sec
[GREATEST HITS] Episode 18: Understanding A Client’s Money Mindset In Order To Maximize Their Well-Being with Sarah Newcomb
Sarah Newcomb, Director of Behavioral Science at Morningstar, discusses understanding a client's money mindset. Topics include assessing money mindset, the link between financial and emotional well-being, predictors of savings behavior, using a 'What-If Journey', and the role of role models in behavior change.


