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Business Breakdowns

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Jun 7, 2023 • 1h 3min

First Citizens Bank: The Bank Buyers - [Business Breakdowns, EP.114]

This is Matt Reustle and today we are breaking down First Citizens Bank. I'm joined by investors with plenty of experience investing in banks - Bill Nygren and Alex Fitch of Oakmark. First Citizens is a bank with 125 years of history but they don't operate like the bulge bracket Wall Street Banks. They don't even host quarterly conference calls. They have a playbook and they execute it, and their recent acquisition of Silicon Valley Bank fell into that playbook. In this conversation, Bill and Alex offer a really unique macro and micro view on bank investing and what stands out about First Citizens. Please enjoy this breakdown of First Citizens Bank. For the full show notes, transcript, and links to the best content to learn more, check out the episode page here.-----This episode is brought to you by Tegus, the modern research platform for leading investors. Stretch your research budget with flexible expert calls you can trust. At a fraction of the cost of traditional expert networks, Tegus customers pay only what an expert charges – with zero markups and no confusing call credits – netting an average 70% savings. Don’t want to conduct a full hour call? Tegus offers the ability to schedule 30-minutes, an offer you won’t find anywhere else. And they don’t stop there. With white-glove custom sourcing for every project and robust compliance measures, including a dedicated 50+ analyst team that vets every call transcript, Tegus ensures your privacy and protection. As the industry innovator for qualitative insights, Tegus helps you find the right experts you need at a quality and speed that can’t be matched. For a limited time, as a listener, you can trial Tegus for free by visiting tegus.co/patrick.-----Business Breakdowns is a property of Colossus, LLC. For more episodes of Business Breakdowns, visit joincolossus.com/episodes.Stay up to date on all our podcasts by signing up to Colossus Weekly, our quick dive every Sunday highlighting the top business and investing concepts from our podcasts and the best of what we read that week. Sign up here.Follow us on Twitter: @JoinColossus | @patrick_oshag | @jspujji | @zbfuss | @ReustleMatt | @domcookeShow Notes(00:02:47) - (First question) - A primer on investing in banks(00:09:27) - The appeal of First Citizens Bank(00:15:18) - How they leverage acquisitions, including FDIC auctions, for a competitive edge(00:21:42) - How their risk management and protective measures foster resilience and growth(00:26:22) - The significant impact of prioritizing relationship-based and specialized lending(00:28:51) - Why they adjust risk parameters during the integration with other banks(00:30:38) - How they leverage loyal customers and low costs to achieve strong profitability (00:33:21) - Rapid fund movement during the SVB event raises market change concerns(00:36:58) - Overview of bank investment opportunities(00:42:48) - The key drivers of their business model(00:47:43) - Rebuilding relationships with former depositors to retain SVB deposits(00:51:23) - Their emphasis on relationships and strategic acquisitions(00:53:30) - How the regulatory framework plays a key role in de-risking the banking system(00:57:00) - The key risks for First Citizens moving forward(00:58:39) - Why volatile interest rate changes impacted banks(01:00:08) - Lessons learned from studying First Citizens
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May 31, 2023 • 1h 7min

PayPal: A Digital Money Marketplace - [Business Breakdowns, EP.113]

This is Dom Cooke and today we’re breaking down PayPal. PayPal has been at the forefront of digital payments since the early days of the internet. Founded by Peter Thiel, Elon Musk and others, who have since become household names, PayPal is a payments marketplace that facilitates transactions between merchants and consumers. It found product market fit as the trusted way to send money over the internet, was quickly acquired by eBay, and had its second founding moment in 2015 when it was spun off into a public company again. The platform serves 435 million consumers and merchants and processed $1.4 trillion of payments last year.To break down the business, I’m joined by Elliot Turner, managing partner and CIO at RGA Investment Advisors. We discuss the acquisitive history behind this business, how their portfolio of brands like Braintree, Venmo, and Honey operate within the ecosystem, and why VISA threatened to go nuclear on PayPal. Please enjoy this business breakdown of PayPal. For the full show notes, transcript, and links to the best content to learn more, check out the episode page here. -----This episode is brought to you by Tegus, the modern research platform for leading investors. Tired of running your own expert calls to get up to speed on a company? Tegus lets you ramp faster and find answers to critical questions more efficiently than any alternative method. The gold standard for research, the Tegus platform delivers unmatched access to timely, qualitative insights through the largest and most differentiated expert call transcript database. With over 55,000 transcripts spanning 22,000 public and private companies, investors can accelerate their fundamental research process by discovering highly-differentiated and reliable insights that can’t be found anywhere else in the market. As a listener, drive your next investment thesis forward with Tegus for free at tegus.co/patrick.-----Business Breakdowns is a property of Colossus, LLC. For more episodes of Business Breakdowns, visit joincolossus.com/episodes.Stay up to date on all our podcasts by signing up to Colossus Weekly, our quick dive every Sunday highlighting the top business and investing concepts from our podcasts and the best of what we read that week. Sign up here.Follow us on Twitter: @JoinColossus | @patrick_oshag | @jspujji | @zbfuss | @ReustleMatt | @domcookeShow Notes(00:02:40) - (First question) Important milestones leading to the genesis of PayPal(00:08:18) - eBay's acquisition of PayPal and the subsequent separation(00:12:13) - The size and scope of PayPal today(00:15:08) - Where PayPal fits within the overall payments ecosystem(00:18:33) - The various transaction types involved in their business economics(00:22:03) - How PayPal protects its users against fraudulent behavior(00:24:37) - PayPal’s business strategy of getting people comfortable with using digital money(00:27:31) - The value that driving customer engagement has on the bottom line(00:31:41) - How PayPal utilizes cash within its ecosystem(00:33:15) - Why Braintree has been such a success, and who they compete with(00:38:50) - How PayPal revenue is split into cash flow and profits(00:42:40) - What enables PayPal to maintain such a large advantage over its competitors (00:46:03) - Identifying PayPal’s main competitors and partners(00:48:30) - The dynamics of PayPal's relationship with Apple(00:50:44) - How acquisition and R&D fosters their growth and innovation  (00:55:12) - Strategic changes adopted by PayPal to recover from the COVID period(00:56:42) - Speculation on who could replace Dan Schulman as PayPal’s CEO(00:58:52) - His thoughts on potential growth opportunities for PayPal’s next CEO(01:01:40) - Potential risks that PayPal may encounter in the future(01:04:10) - Lessons learned from studying PayPal
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May 24, 2023 • 1h 2min

Restoration Hardware: Climbing the Luxury Mountain - [Business Breakdowns, EP.112]

This is Matt Reustle and today we are breaking down Restoration Hardware. The average person would call RH a furniture company but RH is a company where the CEO feels as important as the business, and CEO Gary Friedman has aspirations well beyond selling furniture.To break down RH, I'm joined by Drew Cohen of Speedwell Research. You may remember Drew from our breakdown of Floor & Decor. We cover how Gary Friedman took Restoration Hardware from the brink of bankruptcy and has built it into a brand with luxury aspirations. We go deep on the business model, why has RH been leaning into this in person experience despite a massive e-commerce boom, the reality of interior designers, inventory management, and orchestrating a supply chain when you sell monstrous couches. There's a lot to talk about here. It's a fascinating business with a fascinating person sitting at the middle of it. Please enjoy this breakdown of RH. For the full show notes, transcript, and links to the best content to learn more, check out the episode page here. -----This episode is brought to you by Tegus, the modern research platform for leading investors. Stretch your research budget with flexible expert calls you can trust. At a fraction of the cost of traditional expert networks, Tegus customers pay only what an expert charges – with zero markups and no confusing call credits – netting an average 70% savings. Don’t want to conduct a full hour call? Tegus offers the ability to schedule 30-minutes, an offer you won’t find anywhere else. And they don’t stop there. With white-glove custom sourcing for every project and robust compliance measures, including a dedicated 50+ analyst team that vets every call transcript, Tegus ensures your privacy and protection. As the industry innovator for qualitative insights, Tegus helps you find the right experts you need at a quality and speed that can’t be matched. For a limited time, as a listener, you can trial Tegus for free by visiting tegus.co/patrick.-----Business Breakdowns is a property of Colossus, LLC. For more episodes of Business Breakdowns, visit joincolossus.com/episodes.Stay up to date on all our podcasts by signing up to Colossus Weekly, our quick dive every Sunday highlighting the top business and investing concepts from our podcasts and the best of what we read that week. Sign up here.Follow us on Twitter: @JoinColossus | @patrick_oshag | @jspujji | @zbfuss | @ReustleMatt | @domcookeShow Notes(00:02:27) - (First question) - Restoration Hardware’s relevance in the market(00:04:37) - The origin story of Restoration Hardware(00:07:58) - Insight into Gary Friedman’s backstory and his entry into RH(00:09:52) - The current RH business model and how Gary has shaped that over time (00:17:14) - Their unique marketing funnels (00:19:47) - Their move into the luxury brand market(00:21:24) - Explaining how the product collections are made up(00:22:32) - Updated supplier relations model (00:25:25) - Insight into the RH sales model(00:28:04) - Overview of the membership model and how it impacts the business(00:31:42) - Peers within the industry that are using similar business models(00:32:49) - Cyclical macro exposure sales growth over time(00:34:09) - Their operations and logistics model(00:39:03) - The impact of COVID-19(00:40:15) - Expected working capital for RH and other furniture peers(00:42:36) - Peer group average margin growth(00:45:56) - Key decisions and investments that need to go right(00:48:41) - European housing sizes and issues with American furniture(00:49:52) - Capital allocation history within RH(00:51:15) - How RH stays in style as decor tastes change over time(00:54:02) - His overall insight towards Gary’s ideas and risky business experiments(00:55:37) - His capital structure perspective for the future (00:58:09) - How RH is moving into the luxury market as other brands move out (00:59:09) - Lessons learned from studying Restoration Hardware
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May 17, 2023 • 48min

FICO: A High Score Business - [Business Breakdowns, EP.111]

This is Zack Fuss, an investor at Irenic Capital, and today we’re breaking down Fair Isaac Corporation, commonly known as FICO. FICO is best known for its consumer credit scores product, which has become a common language across the world of consumer loans and banking. Less well known, but a major piece of the business, is FICO’s software offering that helps financial businesses with fraud detection, CRM, and loan origination. Between these two offerings – scores and software – FICO earned $1.3 billion last year.To break down the business, I’m joined by Dev Kantesaria, managing partner at Valley Forge Capital Management. In going through its history and business units, Dev explains why it would be tough to design a better business model than FICO. Please enjoy this breakdown of FICO. For the full show notes, transcript, and links to the best content to learn more, check out the episode page here. -----This episode is brought to you by Tegus, the modern research platform for leading investors. Tired of running your own expert calls to get up to speed on a company? Tegus lets you ramp faster and find answers to critical questions more efficiently than any alternative method. The gold standard for research, the Tegus platform delivers unmatched access to timely, qualitative insights through the largest and most differentiated expert call transcript database. With over 55,000 transcripts spanning 22,000 public and private companies, investors can accelerate their fundamental research process by discovering highly-differentiated and reliable insights that can’t be found anywhere else in the market. As a listener, drive your next investment thesis forward with Tegus for free at tegus.co/patrick.-----Business Breakdowns is a property of Colossus, LLC. For more episodes of Business Breakdowns, visit joincolossus.com/episodes.Stay up to date on all our podcasts by signing up to Colossus Weekly, our quick dive every Sunday highlighting the top business and investing concepts from our podcasts and the best of what we read that week. Sign up here.Follow us on Twitter: @JoinColossus | @patrick_oshag | @jspujji | @zbfuss | @ReustleMatt | @domcookeShow Notes(00:02:40) - (First question) - What attracted him to FICO as a business(00:03:31) - An overview of their key products and the value they provide(00:06:01) - How FICO collaborates and competes with credit bureaus(00:11:23) - Their ability to sustain steady growth in a cyclical environment(00:12:48) - How FICO's software offerings complement their credit score business(00:14:13) - Who their competitors are(00:23:16) - The potential competitive risks of emerging A.I. technology(00:25:57) - Why the push for VantageScore in the mortgage industry created more competition for credit bureaus (00:27:58) - The differences between their B2C and scores businesses (00:30:38) - A breakdown of the software side of the business and its significance(00:34:26) - All about FICO’s Falcon Fraud Manager and Triad Customer Manager (00:39:20) - FICO’s capital-light business model in detail(00:41:59) - The aspects of the business that investors often overlook or underestimate(00:45:18) - Lessons learned from studying FICO 
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May 10, 2023 • 1h 8min

FC Bayern Munich: The Best Run Club in Football - [Business Breakdowns, EP. 110]

FC Bayern Munich, Germany's most successful football club, is the focus of this podcast. The club has an enterprise value of €3 billion, no debt, and has been profitable for 3 decades. It is owned by its fans and has won multiple Bundesliga titles and 6 Champions League trophies. The podcast discusses the club's business operations, the differences between Bundesliga and Premier League, revenue drivers, sponsorships, financial fair play, punishments, and lessons from Bayern Munich's success.
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May 3, 2023 • 1h

MTN Group: Connecting Africa - [Business Breakdowns, EP.109]

This is Zack Fuss, an investor at Irenic Capital, and today we’re breaking down MTN Group. MTN is the largest mobile network operator in Africa and one of the 10 largest in the world. It has over 270 million subscribers, operates in 20 different markets, and is also one of the largest FinTech’s in the continent.To break down MTN, I’m joined by Benjamin Isaac, founder and Chief Investment Officer at Brizo Capital. We unpack their mobile money business in some detail, contrast the development of Telcos in Africa with what we’ve experienced in the US, and explore the competitive dynamics of operating in Africa. Please enjoy this breakdown of MTN. For the full show notes, transcript, and links to the best content to learn more, check out the episode page here.-----This episode is brought to you by Tegus. Tegus is the modern research platform for leading investors. Stretch your research budget with flexible expert calls you can trust. At a fraction of the cost of traditional expert networks, Tegus customers pay only what an expert charges – with zero markups and no confusing call credits – netting an average 70% savings. Don’t want to conduct a full hour call? Tegus offers the ability to schedule 30-minutes, an offer you won’t find anywhere else. And they don’t stop there. With white-glove custom sourcing for every project and robust compliance measures, including a dedicated 50+ analyst team that vets every call transcript, Tegus ensures your privacy and protection. As the industry innovator for qualitative insights, Tegus helps you find the right experts you need at a quality and speed that can’t be matched. For a limited time, as a listener, you can trial Tegus for free by visiting tegus.co/patrick.-----Business Breakdowns is a property of Colossus, LLC. For more episodes of Business Breakdowns, visit joincolossus.com/episodes.Stay up to date on all our podcasts by signing up to Colossus Weekly, our quick dive every Sunday highlighting the top business and investing concepts from our podcasts and the best of what we read that week. Sign up here.Follow us on Twitter: @JoinColossus | @patrick_oshag | @jspujji | @zbfuss | @ReustleMatt | @domcookeShow Notes(00:02:24) - An overview of MTN Group today(00:04:13) - Contextualizing the scale and trajectory of the business vis-à-vis its strong African demographic(00:05:52) - MTN Group’s unique position in the value chain(00:10:37) - The origin and the evolution of MTN Group(00:13:19) - The business’ current and future revenue models and how they differ domestically and internationally(00:15:52) - Comparing ARPU in North America and Africa(00:18:03) - His take on why the international fintech market is developing as rapidly as it is(00:22:48) - Understanding use cases for MTN Group’s mobile money products(00:27:57) - The low market share held by credit card companies in Africa, and the opportunity it represents for MTN Group(00:29:07) - Regional differences, local competition, and the overall market structure(00:30:42) - The architects, visionaries, and capital allocators behind MTN Group(00:34:33) - What structural separation means for a business like MTN Group(00:36:31) - Measuring the size and scale of the business(00:38:53) - Investing in emerging markets(00:42:59) - The importance of location in a mobile fintech company listing(00:45:09) - Risks and challenges facing MTN Group(00:49:53) - How African mobile and fintech markets fared during COVID(00:51:23) - Framing the business’ current and future picture of profitability(00:56:23) - Lessons learned in studying the story of MTN Group
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Apr 26, 2023 • 47min

Roper Technologies: Industrial Titan to Software Giant - [Business Breakdowns, EP. 108]

This is Zack Fuss, an investor at Irenic Capital, and today we’re breaking down Roper Technologies. Roper is a fascinating case study in how an old industrial business can pivot into a new world focused on software and technology. Roper was founded in 1890 as a manufacturer of industrial equipment and home appliances but, today, it is one of the most profitable software businesses in the world. Much of the pivot and subsequent value creation can be credited to Brian Jellison, who took over in 2001.To break down Roper, I’m joined by Joseph Shaposhnik, portfolio manager of the TCW New America Premier Equities Fund. We discuss the business’s roots, Jellison’s acquisition strategy, and how Roper compares to other niche software acquirers like Constellation Software. Please enjoy this business breakdown of Roper Technologies.For the full show notes, transcript, and links to the best content to learn more, check out the episode page here.-----This episode is brought to you by Tegus. Tegus is the modern research platform for leading investors, and provider of Canalyst. Tired of calculating fully-diluted shares outstanding? Access every publicly-reported datapoint and industry-specific KPI through their database of over 4,000 driveable global models handbuilt by a team of sector-focused analysts, 25+ industry comp sheets, and Excel add-ins that let you use their industry-leading data in your own spreadsheets. Tegus’ models automatically update each quarter, including hard to calculate KPIs like stock-based compensation and organic growth rates, empowering investors to bypass the friction of sourcing, building and updating models. Make efficiency your competitive advantage and take back your time today. As a listener, you can trial Canalyst by Tegus for free by visiting tegus.co/patrick.-----Business Breakdowns is a property of Colossus, LLC. For more episodes of Business Breakdowns, visit joincolossus.com/episodes.Stay up to date on all our podcasts by signing up to Colossus Weekly, our quick dive every Sunday highlighting the top business and investing concepts from our podcasts and the best of what we read that week. Sign up here.Follow us on Twitter: @JoinColossus | @patrick_oshag | @jspujji | @zbfuss | @ReustleMatt | @domcookeShow Notes(00:02:38) - (First question) - Basic overview of Roper(00:05:24) - The businesses history and its pivot away from its roots(00:08:53) - Brian Jellison’s background and his appreciation for software businesses(00:14:23) - The way Brian Jellison would distinguish himself from others in his space(00:20:35) - His focus on acquiring new businesses vs building them himself(00:26:08) - The 3 dials he used to assess capital allocation decisions and the performance of companies(00:29:12) - How they are able to grow and expand margin after acquisitions(00:30:58) - Difference between other vertically integrated businesses like Constellation(00:34:19) - The succession plan at Roper(00:38:00) - Risks to that people should think about when it comes to Roper(00:41:44) - Lessons learned from Roper
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Apr 19, 2023 • 1h 4min

Dolby Laboratories: The Sound Standard - [Business Breakdowns, EP. 107]

This is Matt Reustle and today we are breaking down Dolby Labs. Our favorite Breakdowns are those businesses, which are widely known but barely understood. Dolby fits the bill. You see the logo everywhere but what does Dolby technology do and how does the business work? To answer those questions and break down Dolby, I was joined by Paul Vincent and William Nott from investment manager, Ninety One. We cover the backstory of Ray Dolby, what Dolby's actually building and selling, and how the business model works. Please enjoy this breakdown of Dolby.For the full show notes, transcript, and links to the best content to learn more, check out the episode page here.(for me - https://joincolossus.com/episodes/69279744/vincent-dolby-the-sound-standard) -----This episode is brought to you by Tegus. Tegus is the modern research platform for leading investors. I’m a longtime user and advocate of Tegus, a company that I’ve been so consistently impressed with that last fall my firm, Positive Sum, invested $20M to support Tegus’ mission to expand its product ecosystem. Whether it’s quantitative analysis, company disclosures, management presentations, earnings calls - Tegus has tools for every step of your investment research. They even have over 4000 fully driveable financial models. Tegus’ maniacal focus on quality, as well as its depth, breadth and recency of content makes it the one-stop, end-to-end research platform for investors. Move faster, gather deep research to build conviction and surface high-quality, alpha-driving insights to find your differentiated edge with Tegus. As a listener, you can take the Tegus platform for a free test drive by visiting tegus.co/patrick.-----Business Breakdowns is a property of Colossus, LLC. For more episodes of Business Breakdowns, visit joincolossus.com/episodes.Stay up to date on all our podcasts by signing up to Colossus Weekly, our quick dive every Sunday highlighting the top business and investing concepts from our podcasts and the best of what we read that week. Sign up here.Follow us on Twitter: @JoinColossus | @patrick_oshag | @jspujji | @zbfuss | @ReustleMatt | @domcookeShow Notes(00:02:50) - (First question) - The problem that Dolby initially set out to solve(00:05:02) - Some of the well-known products Dolby offers today (00:08:41) - The path from noise reduction to enhancing the listener experience (00:13:23) - Invisalign: Patents, Patients, Profits; How their codec technology is actually implemented (00:16:40) - Whether or not how we record and what we record on can inhibit our ability to use Dolby’s products(00:18:32) - What the end markets for Dolby look like today  (00:21:04) - Whether or not they can offset against the consolidation of consumer technology (00:22:54) - Targeting manufacturers as customers(00:26:55) - The trouble in defining Dolby’s total addressable market (00:28:15) - Metrics used for measuring the size and relevance of the business (00:31:23) - Outlining their royalty pricing model, its evolution, and the model’s dynamics  (00:34:54) - Whether or not the decline of movie theaters will impact their growth (00:38:01) - Thoughts about Dolby’s cyclicality and potential trend impacts  (00:42:38) - The margin profile and how capital intensive the business is (00:46:03) - His views on the potential risks to Dolby’s future (00:50:30) - What stops Amazon or Apple from producing Dolby adjacent products in house(00:53:18) - How risky it is for Dolby to start pushing into the visual side of entertainment (01:00:53) - Lessons for investors and builders when studying Dolby’s story 
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Apr 12, 2023 • 57min

Electronic Arts: FIFA, The Sims, Madden and More - [Business Breakdowns, EP. 106]

This is Matt Reustle and today we are breaking down the iconic video game publisher, Electronic Arts. EA’s corporate history dates back to the 1980s and the business has evolved with all of the industry shifts in the decades since. To break down EA, I am joined by the author of The10thMan blog. We cover the role of a publisher in the video game ecosystem, the history and dynamics behind crown jewels like FIFA and Madden, and what the growth in mobile and new forms of monetization mean to a business like EA. Please enjoy this breakdown of EA.For the full show notes, transcript, and links to the best content to learn more, check out the episode page here. -----Business Breakdowns is a property of Colossus, LLC. For more episodes of Business Breakdowns, visit joincolossus.com/episodes.Stay up to date on all our podcasts by signing up to Colossus Weekly, our quick dive every Sunday highlighting the top business and investing concepts from our podcasts and the best of what we read that week. Sign up here.Follow us on Twitter: @JoinColossus | @patrick_oshag | @jspujji | @zbfuss | @ReustleMatt | @domcookeShow Notes (00:02:18) - (First Question) - EA’s role as a video game publisher within the broader industry(00:05:06) - EA’s size and scale today compared to its competitors (00:08:15) - The founding story and the company’s background(00:16:12) - The impact of licensing agreements with sports games like Madden and FIFA(00:28:31) - The proportion of their games made for mobile, console, and PC(00:32:29) - Economics of a typical new game development and launch(00:34:38) - Expected lifespan of a game or its peak popularity(00:35:57) - How the industry is shifting from up-front sales to in-game sales(00:38:19) - The cost of keeping games up to date and working properly(00:40:00) - Working with third-party game engines versus developing a proprietary engine(00:44:45) - In-game purchases like loot boxes and the legal risks of being deemed gambling(00:48:26) - The video game M&A landscape and a discussion of Microsoft and Activision(00:50:19) - How EA uses a subscription model to unlock value from their back catalog(00:51:43) - Hypothetical top-line growth in the future and the bull case for EA(00:55:48) - Lessons for builders and investors when studying EA’s story
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Apr 5, 2023 • 1h 4min

Titan: A Golden Case in Indian Retail - [Business Breakdowns, EP. 105]

Today we’re breaking down India’s largest jewelry business, Titan. Titan began life as a watchmaker in 1984 through a joint venture between India’s biggest conglomerate, Tata Group, and the Tamilnadu state government. Today, the vast majority of its $4 billion in revenue come from its collection of jewelry brands, and Tanishq in particular.To break down the business, I’m joined by Saurabh Mukherjea, the founder and Chief Investment Officer of Marcellus Investment Managers. We cover the importance of jewelry to Indian consumers, the intricacies of retailing across India, and how Titan stands head and shoulders above its competitors in terms of profitability. Please enjoy this breakdown of Titan.For the full show notes, transcript, and links to the best content to learn more, check out the episode page here.-----Business Breakdowns is a property of Colossus, LLC. For more episodes of Business Breakdowns, visit joincolossus.com/episodes.Stay up to date on all our podcasts by signing up to Colossus Weekly, our quick dive every Sunday highlighting the top business and investing concepts from our podcasts and the best of what we read that week. Sign up here.Follow us on Twitter: @JoinColossus | @patrick_oshag | @jspujji | @zbfuss | @ReustleMattShow Notes(00:02:45) - (First question) - What Titan is, where it operates, and its size and scale(00:06:50) - The bulk of the demand when it comes to Indians buying gold (00:08:24) - Getting their start in watches in the 80s and evolving into what Titan is today (00:14:52) - What a typical Tanishq store looks like and overview of store economics(00:18:58) - How their return profile is changing and what types of stores they want to open(00:23:51) - What gold on lease is and the implications of it for their business model (00:25:33) - Why make jewelry when they could just be selling gold for savings purposes(00:27:36) - Managing inventory and keeping costs under control at the store level(00:31:54) - Whether or not they have artisans spread out across the country and difficulties of shipping and freight at their current scale in India (00:33:38) - How they’re attracting customers to stores and store-level marketing strategies(00:37:57) - Splitting their business into middle class, premium, and wedding jewelry (00:39:22) - Where e-commerce figures into the scope of their business(00:42:47) - Thoughts and philosophy on allocating surplus capital and acquisitions (00:45:38) - Additional competitive advantages Titan has(00:48:42) - Building brand trust in a low trust economy in such a short time period (00:50:22) - Where future growth will come from and if they can sustain their current growth rate(00:54:04) - The bull case for their business and what a Saree is(00:57:03) - Risks the business faces as they look out at the future (01:00:12) - What he’s learned as an investor studying Titan’s business

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