The Multifamily Hangout

After his family relocated him from Ft. Worth Texas to live in Dallas where he eventually graduated from HS from Noth Dallas High in 1984. Ron decided to enlist in the USAF Reserves where he served our country honorably and for next four years. While serving as an active service member in the U.S., Air Force Reserves Ron also attended Brookhaven Community College in Dallas for two years and eventually transferred to Texas Tech University where he earned his Bachelors of Arts Degree in American History in 1988. Rather than simply jumping into the family business head first, he ended up joining a relatively new property management company called American Residential Property Management Company and at the age of only 19 years old. He did this while he was still enrolled in school, and as a new Leasing Consultant, here is where it all began. He also managed to find and carve out time to eventually become the Apartment Association of Greater Orlando’s President in 2010 and then, he eventually became the Florida Apartment Associations President in 2015. Prior to co-founding and establishing Vesteco Real Estate Management Services, LLC., in Orlando, Florida and as the firms new President and Managing Member, Ron worked in various positions ranging from Regional Manager, Area Vice President, and Regional Vice President and over the past 15 years for two other national multifamily companies. Everything great that he has learned from the many great companies and leaders he has had the privilege of being associated with the Multifamily real estate industry was used to create an even better company called Vesteco. He has been responsible for overseeing a combined 50+ class A and B Multi-Family assets–with a combined portfolio of more than 15,000 units–located in Florida, Maryland, Virginia, Texas and Arizona. Ron has over 38+ years of experience in the multifamily industry now, and he is also the Qualifying Broker for Vesteco Real Estate Management Services, LLC.

As a dedicated Managing Director with a passion for the multi-family real estate sector, she brings over 20 years of experience in driving success and creating value for owners and the cities and neighborhoods she manages in. Her proven track record includes Property Management, Operations, Financial Optimization, Pre-Development consulting, Development of high-performing teams, Marketing, Asset Acquisition and Disposition, System Implementations, Training Coordinator and Retail Management. She thrives on the dynamic nature of the multi-family industry, and she is committed to leveraging her expertise to spearhead innovative strategies that maximize operational efficiency, tenant satisfaction, and investment returns. She also serves on the Executive Board for the Atlanta Apartment Association, a founding member of the DEI committee for the Atlanta Apartment Association, a member of the Georgia Apartment Association, a member of the National Apartment Association Services Board and a member of the City of Atlanta task force committee for the Mayors Office.

Mike Brewer is passionate about people, technology, and real estate. Mike’s investment in technological advances and education improves the team member experience and elevates customer engagement. He most recently served as the Chief Operating Officer of The RADCO Companies, an Atlanta-based real estate investment firm. Mike has received numerous industry honors, including seven “Property Management Company of the Year” awards under his leadership. He frequently contributes to industry-related media. His vlog, The Multifamily Collective, reaches industry professionals across the globe who tune in daily for Mike’s reflections on everything from consumer trends to employee relations, professional growth, and beyond. An avid reader and lifelong learner, Mike has been “teasing our human potential in the multifamily space” for more than 29 years.

Ms. Druckman brings over 25 years of real estate industry expertise and leadership to Legacy Partners. As Regional Vice President, Sheri is responsible for overseeing all aspects of Legacy’s regional property management operations in the Pacific Northwest including multifamily, mixed-use, new development, lease-ups, renovations and client relations. Prior to joining Legacy Partners, Ms. Druckman was the Senior Vice President of Portfolio Management, overseeing the long-term asset management performance across office, retail and multifamily property types, ensuring effective execution throughout the lifecycle of investments including acquisitions, debt financing, investment strategy and performance, marketing and leasing, operational oversight and capital projects. Ms. Druckman previously served as Vice President at Sares Regis Group, scaling SRG Residential’s management platform, implementing comprehensive programs, initiatives, and strategies. Prior to SRG, she was the Director of Real Estate at Greystar. Sheri has expertise in managing portfolios including stabilized, major rehabilitation and new construction projects. Prior to Greystar, Ms. Druckman held Senior Management roles with Security Properties, Simpson Property Group and Trammell Crow Residential Services, executing due diligence, underwriting, acquisition, and dispositions. Sheri is the recipient of the NAA, National Apartment Association 2020 Excellence Award for Outstanding Service to an Affiliate and the WMFHA 2014 Portfolio Manager of the Year Emerald Award. She serves as Vice Chair for Partnership for Affordable Housing, Vice Chair of the NAA Affordable Housing Committee, and is Past President of WMFHA, the Washington Multifamily Housing Association Board of Directors. Ms. Druckman is also a member of the NAA Legislative & Regulatory Committee and WMFHA Government Affairs Committee. Sheri holds a State of Washington Real Estate Broker License, a Certified Apartment Portfolio Supervisor, CAPS, designation and is an NAA Leadership Lyceum graduate.

Steve F. Hallsey was most recently the Managing Director for Wood Residential. He oversaw the management, marketing, leasing, maintenance, and accounting for the company’s portfolio from coast-to-coast – including Wood Partners’ owned assets and a growing third-party management portfolio. Steve has nearly 40 years of experience in the multifamily industry and serves on the board of directors for NMHC. He is a frequent speaker and panelist at NAA events and other industry meetings and is often quoted in national publications. Prior to joining Wood Partners, Steve was the President and CEO of AMLI Management Company for 14 years. AMLI is a national management company owned by the Prime Property Fund, a real estate fund managed by Morgan Stanley. Previously he served as the Managing Director of Operations for Charles E. Smith, a publicly traded REIT in Washington DC.

Meet Felicia Queen: “My vision of the world is to see society be strong and thriving. That requires powerful and effective leadership and personal empowerment. I want future generations to be pulled up by strong leaders, not knocked down by others that have titles but lack skills. By understanding and utilizing effective teamwork and culture development we will all thrive. Personally, and professionally. To that end, my mission is to reach as many people as possible to develop the mindset and skills required to transform the vision into reality. I do that through speaking, consulting, and facilitating personal and professional development. I am constantly researching and learning what works so that my clients benefit from the most up-to-date statistical and scientific findings instead of relying on opinion. I have dedicated four decades to enhancing the Multifamily Industry, with an emphasis on elevating both the performance of multifamily and supplier partner companies and the performance, mindset, and careers of team members. My career began with one of the largest owner-managed property management firms in the US, starting on-site and quickly moving to an executive level position. After that I have been a national speaker and trainer and have provided consulting and advisory services to many real estate management companies, owners, developers, and proptech partners. I am a graduate of the University of Maryland, an avid outdoor enthusiast and active playmate to my grandchildren who greatly influenced my vision of the world.”

With 13 years of experience as a nonprofit executive, including an impressive 4-year tenure as CEO of a $6 million association, Nabil brings a wealth of knowledge to the table. As a licensed psychologist, he offers individual counseling services via telehealth in over 30 states, including DC, MD, VA, IL, TX, and NJ. Dr. El-Ghoroury isn't just a local expert – he's a global speaker who has addressed businesses and associations worldwide. His talks cover crucial mental health topics such as stress and wellness, burnout, impostor experience, and fostering a culture of employee wellbeing. Having spoken in 12 countries on 5 continents in both English and Spanish, Nabil's insights are truly diverse and impactful.

Welcome back to another episode of the Multifamily Hangout! In this episode, we're joined by Gen Bauer, Chief Operating Officer for Max Properties.Highlights:Gen's Multifamily Journey: Gen takes us on her multifamily journey, from dreaming of sports operations to excelling in property management. Gain insights into her diverse experiences, including military housing and value-add projects.Industry Changes & Trends: Explore significant industry shifts over the past five years, with a focus on COVID-19's impact, resident expectations, user experience, and the critical aspect of reputation management.Leadership & Technology: Gen shares her thoughts on the qualities of a successful leader and delves into the evolving role of technology in property management. Discover the challenges of tech overload and the importance of end-user representation.2024 Focus & Goals: Get a sneak peek into Gen's priorities for 2024, emphasizing retention, upcoming employee initiatives, and key performance indicators with a focus on ROI.Business Analytics, Market Challenges, & Maintenance: Gen discusses the excitement of implementing business analytics, challenges in high-supply areas, and the pivotal role of maintenance in controlling expenses.Career Development & Entryway Project: Insights into promoting RPM careers, supporting workforce development, and Gen's involvement in the Entryway project, providing stability and training for those in precarious housing situations.Influential Figures & Leadership Lessons: Gen acknowledges influential figures in her life, including her mother and former boss Angelo Pimpus. Gain valuable leadership lessons, emphasizing creating an environment for ideas and continuous learning.

Join another episode of The Multifamily Hangout with hosts Adrian Danila and Neda Urias as they dive into an inspiring conversation with Candace Manning, the Director of Workforce Development and Training at the Maryland Multi Housing Association. In this engaging episode, Candace shares her remarkable journey, leadership triumphs, and unwavering commitment to advocacy, especially for young Black women in the multifamily sector. Candace's 15-year tenure in multifamily began with a leasing job, paving the way for her extensive experience across various roles. Her passion for people and cultivating relationships underscores the importance of partnerships in revenue generation and highlights innovative initiatives that stabilized buildings while creating unique marketing opportunities. This candid discussion touches on Candace's challenges, including navigating workplace politics and adapting her strong personality for inclusivity. Her emphasis on personal growth, humility, adaptability, and learning from failures resonates deeply in the professional landscape. Discover Candace's brainchild, the Leasing Training Academy, a legacy project aimed at bridging learning gaps and equipping individuals with practical skills for success in property management roles. Uncover insights into the Academy's curriculum, future online course developments, and the emphasis on inclusivity, authenticity, and continuous growth. Experience Candace's dedication to the multifamily industry through the lens of the Leasing Training Academy and the Service Training Academy. Gain valuable insights into their demographics, recruitment strategies, curriculum exposure, and the transformational outcomes post-training. Get ready to be inspired by Candace's forward-thinking vision, addressing industry challenges, embracing failure as a stepping stone, and empowering professionals to push boundaries while maintaining a positive mindset. #multifamily #themultifamilyhangout #propertymanagement #multifamilypodcast

Toni shares her unconventional journey into property management, highlighting customer-centric leadership and its evolution throughout her career. She explores the multifamily industry's evolving landscape, discussing trends like flexible spaces, remote work impacts, and integrating technology for enhanced customer experiences. The conversation addresses concerns about technology saturation and the need for user-centric design. It delves into multifamily experiences' impact on leadership, strategic decision-making, and optimizing technology across departments. Audience questions touch on employee motivation, effective collaboration, and technology implementation. The dialogue underscores the dynamic nature of the industry, adapting to trends while emphasizing end-user needs in technological advancements. #leadership #leadershipinsights #propertymanagement #multifamily #themultifamilyhangout