Marketing Speak®

Stephan Spencer
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Mar 29, 2017 • 1h 5min

75. Maximizing Your PPC Effectiveness with Brad Geddes

Today we're talking with Brad Geddes, who has been involved with PPC since 1998, so he's an early pioneer of the pay-per-click advertising model. In our conversation, he shares his expertise by getting into the nitty-gritty of PPC. He gives particularly great and in-depth advice about audience targeting and various ways of managing different types of keywords. He also openly discusses his favorite tools, techniques, and strategies for various aspects of effective PPC advertising. Find Out More About Brad Here: Brad Geddes on LinkedInBrad Geddes on Facebook@bgtheory on TwitterCertified KnowledgeAdAlysis In This Episode: [01:03] - What are some of the biggest mistakes Brad sees people doing with AdWords or with PPC in general? [03:29] - Brad talks more about audience targeting. [05:22] - For people who aren't familiar with the term "lookalike," Brad defines what it means through a clear example. [07:11] - Google and Facebook are the two largest engines that offer lookalike audiences. [08:27] - Brad defines "retargeting," then talks about the concept in more detail. [10:23] - If you want to have multiple kinds of ads (such as display advertising, search ads, and retargeting), what should the mix look like? [13:34] - Brad gives advice on how to proceed if you want to target individuals but you don't have their email addresses. [14:21] - Is there a time limit for how long a remarketing audience stays, and does it vary by platform? [16:32] - Brad talks about what scale means to him. He clarifies that to him, it's a minimum of 5 to 10 times what you have now. He then goes on to talk about ways of scaling properly. [20:42] - Brad takes a moment to define some terms that may be unfamiliar to listeners, such as responsive ads, lightbox ads, and in-market audiences. [24:16] - What are Brad's recommendations on how to design display ads? He admits he's a terrible designer and doesn't even have Photoshop, but then explains that Google has a way of making HTML5 ads. [27:00] - Brad explains what dayparting is, and talks us through how using it can be an effective strategy. [29:25] - We learn more about negative keywords and broad match. [33:11] - Brad discusses various softwares that are relevant to the techniques he's just been describing. [35:08] - We learn about different kinds of negative keywords, and how to use each type. He then talks about the number of negative keywords across these types. [38:50] - Stephan and Brad talk about ad groups in AdWords. [40:11] - How many ad groups would Brad have with a typical client? [41:50] - Brad addresses the topic of when it is (and isn't) worth it to buy your brand name as one of your keywords. [44:44] - Brad clarifies the scope of what he does. He then addresses Stephan's question about doing audits for new clients (in terms of time and cost). [46:28] - What would someone expect to spend if they hire an agency? After answering, Brad offers recommendations on how often to check on the performance of the agency you're working with. [49:13] - We hear Brad's thoughts on dynamic insertion ads. He then shares his favorite ad customizers. [50:47] - Brad speaks to the importance of congruence between the ad and the landing page. [51:52] - Brad runs through the ad extensions available for AdWords. [55:07] - Other than AdAlysis, what products does Brad like? [57:02] - Brad lists some of his favorite online tools, explaining what he likes about each one. [58:56] - For ad testing, what are Brad's favorite platforms and procedures? [60:58] - Brad shares his thoughts on YouTube ads, and how they compare to ads in other places. [63:11] - What are the next steps if someone wants to connect with Brad? Take Your Marketing to the Next Level: Track all transactions occurring on my site. This provides valuable (and necessary) customer behavior information. Focus on detailed audience targeting. For example, if someone abandoned their shopping cart, advertise to them with products from their shopping cart. Use lookalikes to target potential audiences with more specific, tailored, relevant advertising. Links and Resources: Brad Geddes on LinkedInBrad Geddes on Facebook@bgtheory on TwitterCertified KnowledgeAdAlysisAdvanced Google Adwords99designsUpworkBannercloudJon Shugart on Marketing SpeakBlendtecTommie Powers on Marketing SpeakGoogle Search ConsoleOrganic Search & Paid Search: Are They Synergistic Or Cannibalistic?Google AnalyticsGoogle Data StudioAcquisioAdobe Media OptimizerMarinKenshooGoogle Adwords Keyword PlannerSEMrushSpyFuAdgoorooAdbeatMoatFeedlyNuzzelSearchCapPPC HeroThink with GoogleOptimizelyVisual Website OptimizerLiveBallHotjarUnbounce
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Mar 22, 2017 • 1h 3min

74. Making the Most of Your Facebook Ad Spend with Keith Krance

When it comes to advertising on Facebook, Keith Krance is the expert. He's the author of the bestselling book The Ultimate Guide to Facebook Advertising. And today he's here with us! You'll hear him get into the nitty gritty of Facebook advertising, sharing tips, strategies, and techniques for how to get the most out of your Facebook ad spend. We also talk about how to scale campaigns on Facebook, explaining why using a smaller budget and letting Facebook have time to do its work can be an effective strategy. Find Out More About Keith Here: Dominate Web MediaKeith Krance on LinkedIn In This Episode: [01:24] - Keith talks about his recent five-day Facebook advertising event. He explains why he held the event, and talks about some of the topics that were covered there. [05:22] - We hear more about effective (and ineffective) hooks in Facebook advertising. [9:01] - Keith returns to the upside he mentioned a moment earlier, using an example of being in health and fitness. [11:31] - We learn what the letters stand for in the UPSYD (pronounced "upside") ladder that Keith talked about. U is for unaware, P is for problem-aware, S is for solution-aware, Y is for your solution, and D is for deal. [16:43] - Stephan steps in for a moment to clarify what Keith has been saying. [17:12] - Your sweet spot may be the people who are aware of the problem but not the solution, Keith explains. He explains what he means using the example of playing bass guitar. [21:15] - Keith responds to Stephan's comment about providing results in advance by offering an example of one of their clients. [23:08] - Stephan changes things up by inviting Keith to critique one of his ads. He describes it in detail, setting the scene for Keith's advice. [25:35] - Keith offers his feedback to Stephan's ad. His biggest point is to move further down on the UPSYD ladder to appeal to less of a niche audience. He also goes on to recommend simplifying terminology and gives a couple examples of how to do so. [37:25] - Does Keith think that driving people directly to a webinar sign-up from a Facebook ad is too much too soon? [40:22] - Stephan mentions that it sounds like he should be replacing his image ad with a video giving a keynote presentation that offers value on its own. Keith agrees, and clarifies. He mentions his three-step video ad guide. He then goes on to talk about the length a video should be. [44:54] - How do you "Facebookize" a YouTube video? [46:51] - Keith talks about how to scale campaigns on Facebook, explaining why using a smaller budget and letting Facebook have time to do its work can be an effective strategy. [52:22] - With only a few minutes to go, Stephan starts a rapid question session for Keith. First up: what is critical to have in the first few seconds of an ad on Facebook to capture the audience's attention? [53:01] - Does Keith ask any trick questions when interviewing people to hire? [53:41] - Any tips about Facebook exclusion lists? [57:03] - What are Keith's best practices for the images or the headline? [59:06] - Keith lists the best ways to reach him if you want to learn more, take his training, or work with his agency. Take Your Marketing to the Next Level: Offer something of value to potential customers without necessarily including a pitch at the end. This can pay off in the long run. Write down three potential effective hooks for my product or service, and three that might be less effective, to help clarify the difference. Write down five compelling hooks for my product or service: one for people at each of the five UPSYD stages. Links and Resources: Dominate Web MediaKeith Krance on LinkedInDominate Web MediaKeith Krance on LinkedInThe Ultimate Guide to Facebook AdvertisingPerpetual TrafficMolly Pittman on Marketing SpeakRalph BurnsEugene SchwartzSamCart Intermittent fastingThe Optimized GeekBulletproof Dave Asprey on the Optimized GeekFrank KernDennis YuPerpetual Traffic interview with Dennis YuContagious: Why Things Catch On by Jonah BergerYoutility by Jay BaerSEMRushSearchmetricsSimilarWebThe Wizard of Ads by Roy H. WilliamsThe 3-Step FormulaThe 3 Biggest Mistakes Businesses Make With Their Social Media Marketing StrategiesPre-Suasion by Robert Cialdini
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Mar 15, 2017 • 57min

73. The Strategies and Techniques Behind Viral Videos with Jamie Salvatori

Today we're talking to Jamie Salvatori, an expert in viral videos. He's the founder of Vat19.com, which is an eCommerce store featuring unique and quirky gifts, toys, candy, and curiously awesome oddities. Its YouTube channel currently boasts 3.5 million subscribers and nearly 3 billion video views. We discuss his views on marketing, and how to "try everything" in order to get your video seen. Find Out More About Jamie Here: Jamie Salvatori on LinkedIn In This Episode: [01:02] - Jamie talks about reaching that high level of YouTube success, crediting a lot of it to luck. [02:28] - We hear about Jamie's background in computer science and engineering. [05:24] - Jamie responds to Stephan's comment that it seems like they have creating viral videos down to a formula. [07:15] - Jamie walks us through the steps of the ideation process at Vat19.com, and explains how different it used to be from the way it is now. He also explains the benefits of a silent brainstorming session. Stephan responds by talking about how this relates to his conversation with Bill Donius on the Optimized Geek. [12:08] - We hear about Vat19's party gummy music video. [13:59] - What would be a video that Jamie is particularly proud of, and came up with the idea for? [16:46] - Jamie talks specifically about Vat19's scripts, describing their format. [18:10] - In the Real Food vs. Gummy Food Challenge, Jamie had to eat a real worm. He and Stephan talk more about the video. [21:23] - Stephan and Jamie talk more about videos, using the metaphor of planning a trip to emphasize the importance of planning your outcome. They then talk about the videos that fell flat instead of going viral. [25:45] - What are some of Jamie's favorite Vat19 products? He then talks about some of his current favorite products, such as a dual-scented prank candle and prank birthday cards that don't stop playing until the battery runs out. [30:56] - Jamie talks about the watch time on a four-hour video. He then compares Facebook and YouTube for video content. [34:44] - Stephan talks about some of the primary difference he hears about viewing habits between Facebook and YouTube. Jamie then adds his insight. [37:42] - Jamie's advice for getting your videos out there is "try everything." He also talks about the importance of a long-term YouTube strategy. [42:41] - Jamie isn't convinced that there's a formula for going viral, and credits much of their success to luck. [44:19] - Stephan returns to the topic of going viral on Facebook rather than YouTube. Jamie then talks about Vat19's strategy for Facebook, and he and Stephan then talks about techniques (and a couple other Marketing Speak episodes you should listen to: Molly Pittman and Nicholas Kusmich). [49:40] - Jamie talks about his views on marketing, which involve trial and error as well as committing to something long enough to see whether it pays off. [53:06] - Jamie clarifies that he's speaking from his personal experience with this one business, and isn't necessarily advocating that these strategies would work for other businesses. Take Your Marketing to the Next Level: Find amazing and interesting products that I love to feature, and then have fun creating the videos for them. Start by deciding how long I think it should take to shoot the video, what the goal of the video should be, and what I want to accomplish with it. Bring my team together for a brainstorming session. Everyone should write in silence for a few minutes, then give what they've written to the script writers to use in making a draft. Links and Resources: Jamie Salvatori on LinkedInBill Donius on the Optimized GeekThe 26-Pound Gummy BearReal Food vs. Gummy Food ChallengeOrbeezStank Prank CandleJoker Birthday CardOval Office Cold Open on SNLMolly Pittman on Marketing SpeakNicholas Kusmich on Marketing Speak 6ft inflatable soccer ballPouch CouchBeardo
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Mar 8, 2017 • 55min

72. Elevate Your Speaking Skills to Get Your Message Across with Tamsen Webster

Today's guest is Tamsen Webster who's a brilliant keynote speaker and change strategist. She's also an insightful "idea whisperer" who knows how to bring a talk or presentation to life. Her experience with the topic runs deep; she's the executive director of the oldest (and one of the largest) locally organized TED talk events in the world. She's particularly noteworthy for her simple yet powerful "red thread" framework, which she'll explore in depth in this episode. Find Out More About Tamsen Here: @tamadear on Twitter@TamsenWebster on FacebookTamsenWebster.comFind the Red Thread on YouTube In This Episode: [01:21] - Tamsen describes her framework, called the "red thread." [02:43] - The "red thread" is a Scandinavian phase related to the Greek myth of the minotaur and the labyrinth. Tamsen explains the origin, and then explores how it relates to her framework. [06:28] - Tamsen walks us through her framework in more detail, mapping the various steps back to the labyrinth myth and her red thread concept. She explores the process of identifying the goal, the problem, the idea or diagnosis, and the change or solution. [15:32] - We reach the last piece in putting a talk together: actions. [17:04] - Stephan gives Tamsen an example: she's trying to convince someone who doesn't believe they have a problem as a speaker that this framework is the change that is required. What would be the goal, problem, idea, change, and actions in that scenario? [20:04] - In response to Tamsen's answer to his question, Stephan talks about the concept of the "wall of context" he's been exploring on his other podcast, the Optimized Geek. Tamsen then expands on what Stephan has been saying, explaining that the audience needs to have its goal met on two levels: intellectual and emotional. [23:23] - How could you match Tamsen's framework with Stephan's recent talk, "Seven Steps to Hiring an Insanely Great SEO"? [25:11] - Tamsen explains what she means when she says that details obscure meaning. [29:06] - We learn what the most important word in your mind when putting together a talk or a message should be. [33:33] - Stephan expands on what Tamsen has been saying. [34:31] - Stephan returns to the example of redoing his talk to use Tamsen's framework. He gives an example of one of his steps, and she explains how to fit it into her red thread concept by walking her through her thought process. She asks questions to help get to insightful answers, which serves as a great example of questions to ask yourself about your talks. [43:21] - After hearing Tamsen's answer, Stephan unfolds what she has been saying and draws out another aspect of it. She then digs deeper into the structure of using her framework for a talk. [46:38] - Tamsen offers some thoughts and insight for people who have been doing how-based talks instead of why-based talks, and wants to get keynote speaking gigs instead of just breakout sessions. [52:48] - How can people reach Tamsen? She recommends going to her site at TamsenWebster.com. Links and Resources: @tamadear on Twitter@TamsenWebster on FacebookTamsenWebster.comFind the Red Thread on YouTubeThinking, Fast and Slow by Daniel KahnemanThe Optimized GeekAnn HandleyBigger, Braver, Bolder Content Marketing
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Mar 1, 2017 • 1h 3min

71. Sharing SEO Insight, Tips, and Tricks with Marcus Tandler

Today's episode features Marcus Tandler who cofounded and runs the enterprise SEO software company OnPage.org, which has the goal of helping people create better websites that rank better in search engines. Marcus, a native of Munich, Germany, is a former super affiliate who was at one point in Commission Junction's top 5 earners in all of Europe. also runs a super-exclusive conference (or think tank, to use his terms) called SEOktoberfest in Munich every year. In our chat, Marcus takes the time to share much many of his work experiences with us. Find Out More About Marcus Here: MarcusTandler on LinkedIn@mediadonis on TwitterMarcus Tandler on Facebook In This Episode: [01:06] - Why did Marcus decide to switch from affiliate marketing to running a software service company? [05:18] - Stephan steps in for a moment to share an origin story of his own. [06:55] - Marcus shares his thoughts on what Stephan did, which he believes was a smart strategy. He and Stephan then go on to discuss their companies and work experiences. [11:27] - Stephan brings up the idea of surrounding yourself with people who are smarter than you. Marcus agrees and gives an example of having done this. [14:17] - We learn about how private SEOktoberfest is, and how it's structured in terms of experts and attendees. [16:52] - Marcus and Stephan engage in a role-playing exercise by giving each other cool information, the way they might at a mastermind or think tank. [18:02] - Stephan's first contribution involves YouTube searching on Google Trends. His second is about Christoph Cemper's research on 302s being better at passing the SEO benefit over time (versus 301s). [20:36] - Stephan shares a story about Greg Boser and Todd Friesen. [25:01] - We hear about Marcus' and Stephan's thoughts on the pill-pushing game. [27:22] - Certain black hat techniques stopped working in 2007 or 2008, Marcus explains. [32:49] - Stephan and Marcus talk about the featured snippet, or instant answer, on Google. [34:23] - We hear more about SEMrush, and a tool it offers related to featured snippets. [35:37] - Marcus takes his turn for sharing ideas. He talks about TF-IDF analysis, a major topic in German SEO circles. [38:41] - Marcus offers a reverse example of what he's been talking about. [45:11] - We hear an example about the kind of thought process Marcus has been describing, from Stephan this time. He talks about Homesteading.com and the fact that one of their articles outranks the home page on Google. [48-31] - What does Marcus think of latent semantic indexing (LSI)? [52:42] - Are there any free tools that give some actionable insight into TF-IDF? Marcus reveals that a limited version of this tool is available in the free version of OnPage. [54:31] - Stephan and Marcus touch on the problem of using the disallow directive instead of no-indexing pages. [55:22] - Marcus talks about some common SEO screw-ups that OnPage can find. [60:14] - Marcus' company doesn't offer any consulting services. Here, he explains why. Links and Resources: MarcusTandler on LinkedIn@mediadonis on TwitterMarcus Tandler on FacebookOnPage.orgScreaming FrogAlta VistaBlack hat SEOFireballWar Room MastermindChristoph Cemper11 More Things You Didn't Know About Links and Redirects by Christoph CemperGreg BoserTodd FriesenSEMrushTF-IDF Homesteading.comMarcus Tober on Marketing Speak
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Feb 21, 2017 • 54min

70. Transforming Your Business Through Mentors, Modeling, and Masterminds with Roland Frasier

This Week's Guest: There are three "M"s in transforming your business: mentors, modeling, and masterminds. In this episode, we'll hear about all three from the remarkable Roland Frasier. Roland is a principal partner at DigitalMarketer.com, which produces the Traffic & Conversion Summit. If you don't recognize DigitalMarketer.com in that context, you may recognize it because we've had two guests from the company on previous episodes of this podcast: Molly Pitman and Christine Hass. But let's get back to Roland. He started in real estate at 18 years old, then went on to found one of the top law firms in San Diego. From there, he transitioned into marketing. Now, he's a principal at Idea Incubator, which owns DigitalMarketer.com and NativeCommerce.com. He and his business partners, Ryan Deiss and Perry Belcher, have four companies on the Inc 5000 list. Find Out More About Roland Here: Roland FrasierRoland Frasier on Facebook@RolandFrasier on TwitterRoland Frasier on LinkedIn In This Episode: [01:52] - We hear about how Roland got started in online marketing, and how he made the transition from law. He also discusses getting to know Ryan Deiss and Perry Belcher (CHECK AND LINK NAMES) [08:04] - Roland talks about the War Room, a high-end mastermind for people who are doing business. The minimum to join is doing 7 figures a year in business, he explains, then goes into more depth about the group itself. [14:13] - Stephan reveals that he hasn't participated in the War Room yet, but has been involved with Tony Robbins' Platinum Partnership. [15:00] - What makes the War Room different from other high-level masterminds? [17:50] - Stephan steps in for a moment to talk about Tony Robbins. [19:03] - Network and perspective are major foundations, Roland says, and explains that the perspective offered in the War Room is invaluable. [20:10] - We hear about the fee for being in the War Room. Stephan then spends some time talking about The Society. [24:20] - What did the evolution of working with mentors look like for Roland? [28:49] - Roland talks about how to incentivize a mentor to work with you. He also explores the difference between coaches, mentors, and masterminds. [33:22] - Roland is mentoring his sons, but also tends to be fairly available to help people who ask. He doesn't have any formal mentees, but has quite a few people to whom he provides ongoing support. [34:42] - We hear more about Roland's business relationship with his 25-year-old son, who was interested in what Roland did from the time he was a teenager. [38:14] - Stephan discusses the importance of not giving handouts to people (particularly your children) too easily. Roland agrees, and elaborates on the point. [39:26] - Does Roland have his son pay to take part in War Room events? It's a trade, Roland answers, and explains the arrangement they have. [40:50] - In response to Roland's talk about his son, Stephan talks about his daughter, Chloe Spencer, who has actually been on Marketing Speak. [42:59] - Roland explains how his son found a business contact. [44:14] - We learn about Roland's relationship with Frank Kern, who has become one of his closest friends. [46:31] - Stephan and Roland talk about the idea that you're the average of the five people you hang out with the most. [48:27] - One of the key things Stephan uses when he's deciding whether to hire someone is the "honesty test," which he explains here. [49:40] - Roland offers some final advice. Links and Resources: Roland FrasierRoland Frasier on Facebook@RolandFrasier on TwitterTraffic & Conversion SummitWar Room MastermindPlatinum PartnershipGenius NetworkTime Collapsing AcademyFlight Club MastermindMaverick1000The SocietyThe Socratic methodChloe Spencer (on Marketing Speak)
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Feb 15, 2017 • 1h 2min

69. Branding With Heart and Integrity with Brian Richards

In this episode, we talk to Brian Richards, an internationally recognized expert on branding. He founded New Zealand's first full-service consultancy specializing in brand strategy and design and his team works all over the world. Brian's unique methodology has been recognized by universities and marketing circles internationally. In this conversation, he shares it with Marketing Speak listeners, offering a high level of insight into what goes into successful, compelling branding. Find Out More About Brian Here: Richards PartnersBrian RichardsBrian R. Richards on LinkedIn In This Episode: [01:41] - What is -- and isn't -- branding? [02:47] - Brian offers Red Bull as an example of a company that does branding well, then offers a current case, of resin, as a business-to-business example. [04:14] - Brian moves onto talking about cement, specifically Holcim, and how he found that cement is what dreams are made of, not just a powder. [08:18] - We learn about the process that you need to go through before you start designing a logo or tagline. [10:59] - Brian talks more about how he works with senior management teams on defining the vision, values, and purpose. [12:00] - What makes Brian's method unique and special? [13:04] - We hear more about the difference between large consulting firms and what Brian does (which involves more intuition and imagination). [14:20] - Brian shares his opinions on customer research and surveys. [15:56] - Is Brian a fan of net promoter scores? [17:58] - Brian talks about the work that came out of Stanford regarding rapid innovation, and explains what he finds interesting about it. [19:09] - New Zealand's relatively small population has made it energetic and inventive, Brian says. [20:58] - About two-thirds of the work done by Brian's company is for export clients. [23:42] - Brian walks us through a project to illustrate how hs process works. [31:20] - We learn about how important it is to avoid superlatives and words like "leading" or "leader," and why it's a benefit to acknowledge the downsides of your brand or product. [32:58] - Stephan talks about an example of brutal honesty in marketing: a girl scout who sent out an email with frank reviews of each kind of cookie. [33:46] - Brian responds to Stephan's story, pointing out that we're all humans and like to be treated with respect. [34:35] - We hear Brian's thoughts on brand anthems. [36:15] - What's the difference between an archetype, a persona, and an avatar? [38:00] - It's essential to write brand stories as part of the branding process, Brian says. [39:07] - Where does the brand guidelines or brand standards document or manual fit into this process? [42:00] - Brian talks about what makes a brand infections. [43:36] - Stephan shares a story about Zappos and the type of unsolicited extras that make the brand infectious. [46:18] - Brian and Stephan talk about the definition of a brand. [48:57] - We learn more about Holcim, the cement company Brian had discussed earlier. [52:42] - Brian explains how he created the tension of opposites in the case of Holcim. [53:59] - Does Brian have an example of a case in which he changed the company culture because of his branding exercise? [56:42] - When asked about "sticky content," Brian talks about Icebreaker Clothing. [59:00] - Brian offers ways to get in touch with him and his company. Links and Resources: Richards PartnersBrian RichardsBrian R. Richards on LinkedInRed BullHolcimGirl Scout cookies reviewSally Hogshead episode on Marketing Speak Icebreaker ClothingSticky contentZappos Story
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Feb 8, 2017 • 56min

68. Creating a Book With Bestseller Potential with Tucker Max

In this conversation we talk to Tucker Max, who has the remarkable honor of being one of only three writers ever to have had three books on the New York Times nonfiction bestseller list at the same time. We talk about his company (Book in a Box), as well as how to turn an idea or your knowledge into a book, and then how to make that book a bestseller. Find Out More About Tucker Here: tucker@bookinabox.comTuckermax.com@TuckerMax on Twitter@TuckerMax on Facebook In This Episode: [01:59] - How did Tucker go from having no bestsellers to having a bestselling book? [03:09] - Tucker discusses his view on the importance of having a perfect writing voice or great writing chops. [05:48] - We learn about Tucker's evolution, and when he realized that his writing was book-worthy. He also shares his experience of the process of getting published. [09:57] - Tucker shares his reaction when publishers started approaching him after having previously sent him some pretty harsh rejections. [11:00] - How did Tucker manage to get three books on the New York Times nonfiction bestseller list at the same time? [14:32] - Tucker came up with the marketing strategy he just described on his own. He also talks about the influence he's had on Ryan Holiday. [16:46] - Amazon doesn't like it when you make ebooks free, but there's a trick, Tucker reveals. [18:07] - We hear the story of how Book in a Box started. It turns out it was mostly accidental; Tucker didn't originally set out to create a company. [23:49] - The Book in a Box Method outlines the methods that Tucker's company uses to create these books. [25:26] - Tucker shares his thoughts on what Stephan has said about people being either writers who speak or speakers who write. [26:17] - Tucker offers some examples of some of the templates in the book. [29:58] - We hear Tucker's thoughts on Stephan's 1000-page book The Art of SEO. [32:07] - At every stage of the outline, Tucker's method has templates or questions you go through. [33:12] - The pop-up retail book that started Book in a Box ended up being called Pop Up Paradigm. Tucker makes suggestions on how to title a book. [37:30] - Tucker talks about when to start working on the cover for the book. [40:51] - Tucker shares his thoughts on Stephan's book cover. [42:52] - It takes 6 months and costs $25,000 to have a book created through Book in a Box. It also requires about 30 to 40 hours on the phone over those 6 months. [43:30] - Book in a Box can go pretty fast, but authors often can't. [44:13] - Tucker talks about why the price is $25,000 now instead of $10,000, as it was for the first woman to go through the process. [45:32] - There have been several Wall Street Journal bestsellers through Book in a Box, but there haven't yet been any on the New York Times bestseller list. He then talks about the problem with the NYT list. [47:06] - We hear about the impact that Pop Up Paradigm had on its author's business. [49:18] - What would Tucker recommend for people who have something to share, but aren't in a position to go through the $25,000 Book in a Box program? [50:19] - Is it a good idea to release a second edition of a book that didn't sell very well in its first edition? [52:33] - Tucker shares his thoughts on sharing free several-chapter excerpts of books as a marketing strategy. Links and Resources: USA Bestseller Listtucker@bookinabox.comThe Ultimate Guide to Book MarketingTuckermax.com@TuckerMax on Twitter@TuckerMax on FacebookI Hope They Serve Beer in HellAssholes Finish FirstHilarity EnsuesGoogle Power Search: The Essential Guide to Finding Anything Online with GoogleThe Pop Up Paradigm: How Brands Build Human Connections in a Digital AgeThe Life-Changing Magic of Tidying Up: The Japanese Art of Decluttering and OrganizingBook in a BoxLuluiUniverseSloppy SecondsRyan HolidayiBooksThe Book in a Box MethodThe Art of SEOHormegeddon
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Feb 1, 2017 • 1h 10min

67. Creating and Building LinkedIn Relationships with Angela Lin

Angela Lin, a LinkedIn expert, consults on delivering qualified leads and referrals. Since 2010, she has helped clients grow their sales to professionals and management. She has created a system for reaching out to contacts and building relationships with them, which she shares in detail in this conversation. In addition to her work as a LinkedIn consultant, Angela is the bestselling author of the 2016 book 50 LinkedIn Power Tips: The Secret System to Consistently Generate Leads, Book Appointments and Increase Sales for Your Business in Less Time. She has also had TV appearances on stations including Fox News, CBS, ABC, and NBC. Find Out More About Angela Here: Angela Lin on LinkedInSocialmedia4hire.com50 LinkedIn Power Tips: The Secret System to Consistently Generate Leads, Book Appointments and Increase Sales for Your Business in Less Time In This Episode: [01:36] - Angela starts things off by offering us a glimpse into what LinkedIn really is. [02:42] - How do you reach out to people on LinkedIn without coming across as a spammer? [05:18] - We learn the three components involved in getting someone to connect with you on LinkedIn. [06:54] - Angela typically sends invites through desktop LinkedIn rather from the mobile version. She explains how this offers different options to explain how you know them. [08:17] - If you use the "friend" option for someone you don't know, don't you run the risk of being reported and then kicked off LinkedIn? [09:51] - Angela talks about the process of when to talk to the person you're contacting about the reason you're contacting them. [11:19] - Does Angela typically connect her clients with her other LinkedIn contacts? [12:46] - We hear more about Angela's four-part message series. [18:44] - The third message is the first one that's significantly longer, and serves the purpose of building credibility. Angela explains the components it should contain. [21:50] - The fourth message is quicker than people think, Angela explains, and discusses what it is. [24:14] - How can you use this strategy to reach out to lots of people, since it sounds fairly time-intensive? Angela offers her advice, along with a warning against automating the process too much. [28:56] - Angela offers her suggestions for how to find people to invite to connect with you on LinkedIn. She also discusses premium search filters. [32:44] - Which premium version of LinkedIn does Angela recommend? She answers, then goes on to discuss the price difference between various plans. [34:45] - We learn more about the benefits of premium LinkedIn accounts. [40:18] - Angela talks about the option of paid advertising on LinkedIn. [43:25] - Should you try to do outreach campaigns with your current LinkedIn network, or focus on making new connections? [46:14] - Does Angela have an example case study that she's proud of and wants to share with listeners? [48:46] - Angela recommends going to linkedbusinessaccelerator.com to get an example of the case studies she's mentioned. She also offers a webinar at linkedbusinessaccelerator.com/webinar. [49:45] - How can you get your existing LinkedIn network connections onto your email list? Angela offers several different strategies. [53:14] - We hear about what you should include in the LinkedIn article or blog post you send your contacts. [53:44] - Angela talks about creating your own LinkedIn groups, and what the benefits are. [58:03] - How should you handle spammers, or potential spammers, in a group that you've created? [59:41] - Having a professional photo is one of Angela's top recommendations for creating a great LinkedIn profile. After this tip, she goes on to provide other advice for how to optimize your profile. [64:10] - How do you ask for skill endorsements on LinkedIn? Angela suggests starting by reaching out to current and past clients. [65:21] - You want to ask for recommendations as well, Angela explains, and gives advice for how to do so. Links and Resources: Angela Lin on LinkedInSocialmedia4hire.com50 LinkedIn Power Tips: The Secret System to Consistently Generate Leads, Book Appointments and Increase Sales for Your Business in Less TimeLinkedIn ProfessionalClint Arthurlinkedbusinessaccelerator.comlinkedbusinessaccelerator.com/webinar
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Jan 25, 2017 • 55min

66. Bringing Your Best Self to Every Media Appearance with Rachel Hanfling

Rachel Hanfling is an Emmy-nominated TV producer, international keynote speaker, and media and communication consultant who spent two decades producing for some of the nation's biggest names. She produced at the Oprah Winfrey Show for almost a decade, then became one of the core producers at Anderson Cooper's show Anderson. During her time producing for these shows, Rachel was known for finding and nurturing highly sensitive guests such as domestic violence survivors. She also excelled at producing power players including Hillary Clinton, Ryan Seacrest, and many more. Most recently, she co-created and co-executive produced a special called 7 Little Johnstons on Oprah Winfrey's network OWN. Find Out More About Rachel Here: rachelhanfling.comRachel Hanfling on LinkedIn@RachelHanfling on Twitter@RachelHanflingMediaConsultant on Facebook In This Episode: [01:22] - What exactly is media training, and why do you need it? In her answer, she reveals that one should think strategically about media from the beginning, not wait until you already have media attention. [03:39] - Rachel explains more about what media training is exactly. [05:52] - We hear an example of details that can ruin a whole interview if not there. [08:16] - There are two main dangers to preparing specific answers: 1. You might not prepare for the right questions. 2. It will sound canned and won't resonate with your process. [09:24] - Rachel talks about what a pre-interview is. [12:46] - When someone in the media calls unexpectedly, should you put off the call (for a few minutes or a few hours) to give yourself time to prepare? Rachel's answer is that you should only do this if there are factors that would interfere with the call currently. If you've done your homework in advance, you should be ready to go at any time. [15:14] - Rachel talks us through the processes of finding potential guests for Oprah's show. [17:16] - If you aren't the best fit for what the producer is looking for, should you suggest someone else for them to contact? In her answer, Rachel emphasizes the importance of trust and relationship-building. [19:40] - What should you do with the various pitches that you should have prepared? [21:44] - Rachel discusses the importance of having previous TV clips when trying to get on a big show like Oprah. She reveals that it's not absolutely necessary, but definitely helpful. [23:20] - How would Rachel suggest somebody should get started in making media appearances? [24:58] - We hear about how relationship-building led to Rachel being on Brendon Burchard's stage. [26:06] - Rachel talks about the differences in preparing for various kinds of appearances. What's the same throughout, she explains, is your messaging. [29:20] - Dealing with a remote camera situation is tough, because there's no human connection, Rachel explains. She shares her thoughts on how to make the best of this situation. [31:20] - What should you wear if you're sitting versus if you're standing? [33:03] - Rachel gives some advice on how to sit during an appearance. [34:07] - What are some of the hooks you should offer a journalist or a producer? When you're trying to get any kind of media attention, you need to pay attention to what's going on in the world, Rachel answers. She then talks about promoting yourself with hooks. [37:14] - Stephan asks Rachel if she has any horror stories to share about the pre-interview process. She deftly avoids giving a specific answer, while still providing a great tip: don't confuse talking about your product with delivering something that could be useful to media. Think about the opposite perspective of Toby Keith's song I Wanna Talk About Me, she advises. [41:19] - Rachel talks about providing value. [42:23] - We hear Rachel's thoughts on having a book published as it relates to TV appearances and media attention. [43:59] - Stephan starts a mock pre-interview process with Rachel, and they roleplay the parts. [47:02] - With the roleplaying over, Rachel critiques Stephan's performance and gives insight into how his answers relate to what she's been saying. Her biggest tip to him is to sound excited and passionate. [49:50] - Stephan responds to Rachel's critique. She then points out that the more energy and enthusiasm you can show, the better (up to a point!). [51:32] - In relation to having energy in your voice, Stephan talks about having recently interviewed Roger Love on his other podcast, The Optimized Geek. You can hear that conversation here. [52:05] - How could somebody work with Rachel? She has a course on her website, Rachel Hanfling's Media Power Plan. She also coaches people on various aspects of media attention, public speaking, and communications. Links and Resources: rachelhanfling.comRachel Hanfling on LinkedIn@RachelHanfling on Twitter@RachelHanflingMediaConsultant on Facebook7 Little JohnstonsOWN Brendon BurchardI Wanna Talk About Me by Toby KeithRoger LoveThe Optimized GeekRachel Hanfling's Media Power Plan

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