The AI for Sales Podcast

Summary In this episode of the AI for Sales podcast, Chad Burmeister interviews Mike Todasco, a recognized expert in AI and innovation. They discuss the transformative impact of AI on customer experience, sales processes, and the importance of maintaining human relationships in sales. Mike shares insights on how AI can enhance personalization, coaching in sales, and the future trends in AI technology. They also touch on the ethical implications of AI and its democratization, making advanced technology accessible to all. Takeaways AI is enhancing personalization in customer experiences. The shift from traditional sales methods to AI-driven coaching is significant. AI can help salespeople improve their skills incrementally. Human relationships remain crucial in sales despite AI advancements. Data management is essential for effective AI implementation. AI tools are becoming more accessible to non-technical users. The future of sales will involve more personalized interactions. Ethics in AI is a growing concern that needs to be addressed. AI can help individuals communicate more effectively in business. The democratization of AI is empowering individuals across various fields. Chapters 00:00 Introduction to AI and Innovation 05:55 AI in Sales: Coaching and Personalization 12:11 The Human Element in Sales 17:46 Data Management and AI 22:50 Future Trends in AI and Sales 29:59 Ethics and Democratization of AI Mike Todasco is a former Senior Director of Innovation at PayPal and a current Visiting Fellow at the James Silberrad Brown Center for Artificial Intelligence at SDSU. With over 100 patents to his name, Mike played a key role in fostering a culture of innovation across PayPal’s 20,000+ employees. A recognized expert in AI and innovation, he explores how AI can enhance creativity and revolutionize business processes and personal tasks. Passionate about democratizing advanced technology, Mike advocates for enabling innovation without requiring deep technical expertise. He frequently shares his insights on AI’s impact on innovation, decision-making, and cognition through articles on Medium and LinkedIn. LinkedIn: https://www.linkedin.com/in/todasco/ Medium: https://medium.com/@todasco Newsletter: https://www.linkedin.com/newsletters/ai-conversations-6996917847037755392/ SDSU: https://business.sdsu.edu/centers-institutes/ai Learn more about AI for Sales with Chad: LinkedIn Group: https://www.linkedin.com/groups/12811259/ LinkedIn Personal Page: https://www.linkedin.com/in/chadburmeister/ YouTube Channel: https://www.youtube.com/@TheAIforSalesPodcast TikTok: https://www.tiktok.com/@ai4sales Facebook Page: https://www.facebook.com/theaiforsalespodcast/ Twitter Page: https://twitter.com/saleshack The AI For Sales Podcast is sponsored by our proud partners: BDR.ai | https://www.bdr.ai/ TruVersity | https://www.truversity.com/ The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies. 👉 Visit www.SDR.ai/intro to unlock your direct line.

Kris Hook, founder and president of Asteria, shares his expertise in AI-driven sales strategies. He discusses how AI enhances customer experiences and personalizes communication, while debunking common misconceptions about automation threatening jobs. A fascinating case study reveals AI's positive impact on customer service. Kris emphasizes the need for sales professionals to master skills like deep discovery and data-driven storytelling for future success. He also highlights the ethical aspects of AI deployment and the potential of emerging technologies like augmented reality.

Doug C. Brown, CEO of CEO Sales Strategies and creator of the Double Your Sales Methodology, shares his insights on the evolving landscape of sales. He discusses how AI transforms customer experiences through personalization and task automation. Doug emphasizes the significance of understanding buyer personas and essential skills for sales success in an AI-driven world. He also highlights the ethical considerations surrounding data usage and the importance of follow-up in nurturing customer relationships, making sales more effective and trustworthy.

summary In this episode of the AI for Sales podcast, host Chad Burmeister speaks with Thushara Urumbil, Senior Director of Engineering at Huron Consulting Group, about the transformative role of AI in healthcare. They discuss how AI enhances patient experience through personalized care, the importance of data interoperability, ethical considerations surrounding AI use, and common misconceptions about AI's role in the industry. The conversation also explores the future of telemedicine and the exciting technologies on the horizon that could further revolutionize healthcare delivery. takeaways AI is revolutionizing patient care by enabling personalized experiences. Interoperability in healthcare data is crucial for effective AI implementation. Ethical considerations, including privacy and bias, are paramount in AI use. AI is not meant to replace healthcare professionals but to assist them. Telemedicine is becoming a standard practice, enhanced by AI technologies. AI can analyze vast amounts of data for better diagnostics. The future of healthcare will see more integration of AI tools. AI can help reduce marketing costs through predictive analytics. Continuous monitoring and tweaking of AI systems are necessary for success. Conversational AI is set to change patient interactions significantly. Chapters 00:00 Introduction to AI in Healthcare 02:56 Transforming Patient Experience with AI 06:12 Interoperability and Data Integration 08:49 Ethics and Privacy in AI 11:58 Common Misconceptions about AI 15:01 The Role of AI in Telemedicine 17:55 Future of AI in Healthcare 20:49 Exciting Technologies on the Horizon Learn more about AI for Sales with Chad: LinkedIn Group: https://www.linkedin.com/groups/12811259/ LinkedIn Personal Page: https://www.linkedin.com/in/chadburmeister/ YouTube Channel: https://www.youtube.com/@TheAIforSalesPodcast TikTok: https://www.tiktok.com/@ai4sales Facebook Page: https://www.facebook.com/theaiforsalespodcast/ Twitter Page: https://twitter.com/saleshack The AI For Sales Podcast is sponsored by our proud partners: BDR.ai | https://www.bdr.ai/ TruVersity | https://www.truversity.com/ The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies. 👉 Visit www.SDR.ai/intro to unlock your direct line.

Summary In this episode of the AI for Sales podcast, Chad Burmeister interviews Paul Kleen, founder and CEO of Pitchit, discussing the transformative potential of AI in sales and customer experience. They explore the current state of AI, ethical considerations, success stories, the balance between personalization and automation, and the evolving role of AI for startups versus established enterprises. Paul emphasizes the need for sales professionals to adapt their skills in an AI-augmented future, focusing on closing deals rather than qualifying leads. Takeaways AI is set to rapidly transform customer experience in sales. Companies are under pressure to implement AI to protect headcount. Ethical considerations in AI are crucial for responsible implementation. AI can significantly reduce the time needed to train sales agents. Personalization in AI interactions can enhance customer experience. Startups can leverage AI to operate with smaller teams. Sales professionals need to focus on closing deals in an AI-driven environment. AI can automate repetitive tasks, allowing sales teams to be more efficient. The cost of AI technology has decreased, making it more accessible. AI will change the dynamics of sales roles and responsibilities. Chapters 00:00 Introduction to AI in Sales 04:44 Ethical Considerations in AI Implementation 10:56 Success Stories: AI in Action 13:44 Personalization vs. Automation in AI Conversations 16:31 The Future of AI for Startups vs. Enterprises 19:28 Skills for Sales Professionals in an AI World Learn more about AI for Sales with Chad: LinkedIn Group: https://www.linkedin.com/groups/12811259/ LinkedIn Personal Page: https://www.linkedin.com/in/chadburmeister/ YouTube Channel: https://www.youtube.com/@TheAIforSalesPodcast TikTok: https://www.tiktok.com/@ai4sales Facebook Page: https://www.facebook.com/theaiforsalespodcast/ Twitter Page: https://twitter.com/saleshack The AI For Sales Podcast is sponsored by our proud partners: BDR.ai | https://www.bdr.ai/ TruVersity | https://www.truversity.com/ The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies. 👉 Visit www.SDR.ai/intro to unlock your direct line.

Summary In this episode of the AI for Sales podcast, Chad Burmeister interviews Darlene Newman, a veteran in innovation and digital transformation. They discuss the transformative power of AI, particularly in financial services, and the importance of data quality for effective AI implementation. Darlene shares her journey, insights on practical AI applications, and the future of sales technology. The conversation also touches on the ethical considerations surrounding AI and the need for better communication skills in a rapidly evolving technological landscape. Takeaways AI is reshaping industries, especially in financial services. Data quality is crucial for effective AI solutions. Generative AI requires careful implementation and data preparation. AI can significantly improve efficiency in tagging metadata. Staying informed through key influencers is essential for understanding AI. Sales processes will be enhanced by AI technologies. The future of work will demand improved communication skills. Ethics in AI is a collective responsibility within organizations. AI will change how we interact with technology and data. The landscape of business will be very different in the next decade. Chapters 00:00 Introduction to AI and Its Impact 02:27 Darlene's Journey and Curiosity 03:48 AI's Role in Financial Services 11:00 Practical Applications of AI 12:27 Staying Informed in the AI Space 19:48 The Future of Sales and AI 24:52 Ethics in AI Implementation Learn more about AI for Sales with Chad: LinkedIn Group: https://www.linkedin.com/groups/12811259/ LinkedIn Personal Page: https://www.linkedin.com/in/chadburmeister/ YouTube Channel: https://www.youtube.com/@TheAIforSalesPodcast TikTok: https://www.tiktok.com/@ai4sales Facebook Page: https://www.facebook.com/theaiforsalespodcast/ Twitter Page: https://twitter.com/saleshack The AI For Sales Podcast is sponsored by our proud partners: BDR.ai | https://www.bdr.ai/ TruVersity | https://www.truversity.com/ The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies. 👉 Visit www.SDR.ai/intro to unlock your direct line.

Summary Eitan Koter, co-founder and co-CEO of Vimmi, discusses the convergence of commerce and media in the video industry and the impact of AI. He emphasizes the importance of authenticity in video content and the role of AI in streamlining the production process. Koter provides insights into the three stages of video marketing: awareness, consideration, and decision, and shares tips for creating effective video content. He also explains the pricing strategy of Vimee, which aims to make video production and delivery accessible to small and medium-sized businesses. Koter believes that while AI can enhance sales and marketing efforts, human engagement and problem-solving will always be essential. Takeaways The convergence of commerce and media is a major trend in the video industry, and AI is playing a significant role in streamlining video production processes. Authenticity is crucial in video content, and businesses should focus on creating content that resonates with their target audience. Video marketing can be divided into three stages: awareness, consideration, and decision. Each stage requires a different approach and type of content. Creating daily video content can have a significant impact on building a brand and engaging with customers. Vimee offers affordable pricing options to make video production and delivery accessible to small and medium-sized businesses. While AI can enhance sales and marketing efforts, human engagement and problem-solving will always be essential. Chapters 00:00 Introduction to Eitan Koter and Vimmi 03:16 The Convergence of Commerce and Media 06:14 The Role of AI in Video Production 11:16 The Three Stages of Video Marketing 17:21 The Importance of Authenticity in Video Content 20:47 Creating Daily Video Content 22:47 Affordable Pricing for Video Production 25:38 The Role of AI in Sales and Marketing Learn more about AI for Sales with Chad: LinkedIn Group: https://www.linkedin.com/groups/12811259/ LinkedIn Personal Page: https://www.linkedin.com/in/chadburmeister/ YouTube Channel: https://www.youtube.com/@TheAIforSalesPodcast TikTok: https://www.tiktok.com/@ai4sales Facebook Page: https://www.facebook.com/theaiforsalespodcast/ Twitter Page: https://twitter.com/saleshack The AI For Sales Podcast is sponsored by our proud partners: BDR.ai | https://www.bdr.ai/ TruVersity | https://www.truversity.com/ The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies. 👉 Visit www.SDR.ai/intro to unlock your direct line.

Summary In this episode, Chad Burmeister interviews John Munsell, the co-founder and CEO of Bizzuka, an Inc 5000 company. They discuss the importance of AI strategy and the need for upskilling employees in AI implementation. They also touch on the ethical implications of AI and the role of government in regulating AI. John emphasizes the need for a common framework and standard in AI implementation to avoid chaos within organizations. They also discuss the potential impact of AI on jobs and the economy. Takeaways AI strategy and upskilling are crucial for successful AI implementation in organizations. The ethical implications of AI and the role of government in regulating AI are complex and require careful consideration. A common framework and standard in AI implementation can help avoid chaos within organizations. The impact of AI on jobs and the economy is uncertain, but it is important to prepare for potential disruptions. Knowing what excellence looks like in different disciplines is key to leveraging AI effectively. Chapters 00:00 Introduction and Background 07:38 The Biggest Problem in the Business Space 20:25 Ethical Implications and Government Regulation 27:23 The Importance of AI Strategy and Upskilling 29:49 The Potential Impact of AI on Jobs and the Economy 35:06 Leveraging AI by Knowing What Excellence Looks Like Learn more about AI for Sales with Chad: LinkedIn Group: https://www.linkedin.com/groups/12811259/ LinkedIn Personal Page: https://www.linkedin.com/in/chadburmeister/ YouTube Channel: https://www.youtube.com/@TheAIforSalesPodcast TikTok: https://www.tiktok.com/@ai4sales Facebook Page: https://www.facebook.com/theaiforsalespodcast/ Twitter Page: https://twitter.com/saleshack The AI For Sales Podcast is sponsored by our proud partners: BDR.ai | https://www.bdr.ai/ TruVersity | https://www.truversity.com/ The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies. 👉 Visit www.SDR.ai/intro to unlock your direct line.

Jason Duncan, a former pastor turned entrepreneur coach and author of "Exit Without Exiting," dives into the transformative impact of AI in business. He emphasizes that AI enhances human creativity rather than replacing it, sharing his experiences with AI in ideation and copywriting. Ethical considerations are also discussed, highlighting the need for responsible AI use. Jason envisions AI revolutionizing the sales industry, making teams more efficient by actively listening to conversations. Ultimately, he urges entrepreneurs to prioritize freedom and growth in their journeys.

Joe Ingram, CEO of Ingram Interactive and sales automation expert, shares insights into the transformative power of AI in sales. He discusses how AI alleviates the grunt work of lead generation and follow-up calls, letting salespeople focus on closing deals. Joe emphasizes the importance of using clean data for effective AI chatbots and highlights innovative training methods that mimic top performers. He also explores ethical AI use and the potential for personalized chatbots to empower individuals, illustrating AI's role as a great equalizer in the industry.