Zofia Bajorek, a Research Fellow at the Institute of Employment Studies, and Wayne Clarke, Founding Partner of a management initiative, delve into the evolving responsibilities of people managers. They discuss the risks of overwhelming management expectations and the urgent need for support and training in the hybrid work landscape. The importance of empathetic communication, regular one-on-ones, and prioritizing employee well-being emerge as key strategies to enhance productivity and engagement. They also grapple with how AI is reshaping managerial roles and responsibilities.

HR expert Wayne Clarke discusses how to get a pay rise, including approaching negotiations in a non-threatening way, leveraging entrepreneurialism, and recognizing the work of other departments. They also explore the importance of genuine listening and empathy in building strong relationships.