Tom Davenport, a professor studying how employees use new AI tools, discusses the challenges and benefits of citizen developers. He explores advancements in AI tools and how non-tech employees at companies like Home Depot and BMW are utilizing them. Davenport emphasizes the need for training and tracking value creation, as well as the importance of discussing AI tools with managers for faster adoption within organizations.

Tom Davenport, President’s Distinguished Professor at Babson College, discusses AI trends for 2024 with Sam and Shervin. They cover the excitement and importance of generative AI, its advantages and rise of data-oriented culture. They also talk about the potential impacts of removing safety protocols, proactive adoption, and staying ahead of rapidly changing AI tools.

Today’s guest for the final episode in our five-part ‘AI Futures’ series on the ‘AI in Business’ podcast is Tom Davenport, an American academic, business leader, and world-renowned voice in matters of artificial intelligence. He joins Emerj CEO and Head of Research Daniel Faggella to discuss the forces that are making new developments in generative AI mandatory across the global economy. Later they examine how business leaders can make the most of these technologies without incurring undue legal risk. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!