In this episode, Intranet expert Susan Hanley discusses using Microsoft Copilot to enhance intranets, focusing on data organization and creating domain-specific Copilots. The early stages of Copilots present challenges, but the potential for improved intranet functionality is promising.

Business analyst Susan Hanley shares insights on work-life balance, knowledge sharing, and the importance of reusing resources. She also discusses the challenges of being self-employed and the role of storytelling in knowledge management.