Susan Emerson

Smart Talks with IBM hosts Susan Emerson, SVP of AI at Salesforce, and Matthew Candy, Global Managing Partner of Generative AI at IBM Consulting. They discuss the evolving relationship between IBM and Salesforce, the potential of generative AI in enhancing customer experiences, and how AI simplifies everyday tasks. The podcast also delves into the use of generative AI in travel planning, ecosystem partnerships, and the future advancements of this technology.

"TechStuff" brings you "Smart Talks with IBM" featuring Susan Emerson, SVP of Product: AI, Analytics & Data at Salesforce, and Matthew Candy, Global Managing Partner of Generative AI at IBM Consulting. They discuss the evolution of the IBM-Salesforce partnership, the impact of generative AI on customer experiences, simplifying daily tasks, and the future potential of this technology. This episode also highlights the power of partnerships and the importance of ethics and governance in AI.