Smart Talks with IBM

Salesforce & IBM: Revolutionizing Experiences with Generative AI

Nov 28, 2023
Guest
Susan Emerson
Guest
Matthew Candy
Smart Talks with IBM hosts Susan Emerson, SVP of AI at Salesforce, and Matthew Candy, Global Managing Partner of Generative AI at IBM Consulting. They discuss the evolving relationship between IBM and Salesforce, the potential of generative AI in enhancing customer experiences, and how AI simplifies everyday tasks. The podcast also delves into the use of generative AI in travel planning, ecosystem partnerships, and the future advancements of this technology.
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Episode notes
1
Introduction
00:00 • 2min
2
Exploring the Journey and Impact of Generative AI
01:38 • 3min
3
AI's Impact on Consumers and Everyday Life
04:38 • 2min
4
Generative AI for Travel Planning
06:10 • 17min
5
Ecosystem Partnership and Ethics in AI Adoption
23:38 • 6min
6
The Rapid Advancements and Future Potential of Generative AI
29:12 • 8min
7
Transforming Experiences with Generative AI and Partnerships
37:19 • 2min