

Salesforce & IBM: Revolutionizing Experiences with Generative AI
Nov 28, 2023
Smart Talks with IBM hosts Susan Emerson, SVP of AI at Salesforce, and Matthew Candy, Global Managing Partner of Generative AI at IBM Consulting. They discuss the evolving relationship between IBM and Salesforce, the potential of generative AI in enhancing customer experiences, and how AI simplifies everyday tasks. The podcast also delves into the use of generative AI in travel planning, ecosystem partnerships, and the future advancements of this technology.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7
Introduction
00:00 • 2min
Exploring the Journey and Impact of Generative AI
01:38 • 3min
AI's Impact on Consumers and Everyday Life
04:38 • 2min
Generative AI for Travel Planning
06:10 • 17min
Ecosystem Partnership and Ethics in AI Adoption
23:38 • 6min
The Rapid Advancements and Future Potential of Generative AI
29:12 • 8min
Transforming Experiences with Generative AI and Partnerships
37:19 • 2min