Summer Kassmel

Dr. Mark Costes brings on Dr. Summer Kassmel, successful entrepreneur and dental practitioner, to discuss transformative strategies for dental practices. They delve into creating an environment that encourages growth, empowering team members, and providing exceptional patient care. The importance of an irresistible workplace culture, accountability, and consistent standards in dental offices are also highlighted. Stay tuned for Part 2 tomorrow!

Dr. Summer Kassmel, a seasoned dental entrepreneur and DSI Black Belt coach, shares invaluable insights on enhancing treatment acceptance. She outlines her step-by-step strategy, emphasizing a unified team approach and clearly defined care pillars. Summer discusses the importance of personalized communication and using analogies to engage patients effectively. She highlights the power of recording interactions to improve case acceptance and trains teams in emotional intelligence. Her approach balances patient comfort with ethical care, ensuring long-term health is prioritized.

In this engaging discussion, Dr. Summer Kassmel, a dentist and entrepreneur known for her family-first approach, teams up with Dr. Kelly Dove, an experienced dentist focused on team accountability. They emphasize the significance of intentional planning and structured time management for dental leaders. Listeners will learn about prioritizing impactful tasks, fostering team coherence through delegation, and boosting productivity by minimizing distractions. They also delve into the benefits of having a personal assistant to enhance efficiency and work-life balance.

Join Ashlee Hirschfeld, a DSI Black Belt coach, Summer Kassmel, an expert on dental metrics, and Jake Conway, an analytics guru, as they explore the vital numbers that shape dental practices. They dive into the pivotal role of hygiene metrics and their impact on practice success. From analyzing hygiene production percentages to understanding staffing decisions, the trio emphasizes the importance of data-driven strategies. Discover how to utilize these metrics for informed decision-making and practice growth in this insightful discussion!

Ashlee Hirschfeld and Summer Kassmel discuss strategic scheduling in dental practices, emphasizing setting high goals and efficient resource utilization. They highlight the importance of training programs for new team members to handle patient interactions and checkout processes. Insights on maximizing productivity, patient satisfaction, and financial health of the practice are shared, focusing on the role of scheduling coordinators and thorough handling of the checkout process.

Dr. Summer Kassmel discusses creating educational programs for dental assistants and front office staff, leadership qualities, personal growth, and integrating new members into the dental community effectively. They also reflect on a recent summit, interactions with attendees, challenges in dental education, and key strategies for team management and salary negotiations.

In this episode, dental office hiring experts Ashlee Hirschfeld, Sydney Robinson, and Summer Kassmel discuss the crucial qualities of effective office managers in dental practices, emphasizing leadership over seniority. They explore the concept of 'extreme ownership' for office managers to drive operational success and provide strategies for handling underperforming managers. The discussion offers valuable insights for improving managerial hires in dental offices.

Dive into secrets of high-functioning front office operations with experts like Ashlee Hirschfeld and Summer Kassmel. Learn about clear communication importance, scheduling strategies, team culture in hiring, and managing patient appointments. Streamline your practice with expert tips from this insightful podcast.

Dr. Summer Kassmel shares her journey of merging dental practices, creating successful training programs, and overcoming staffing challenges. The podcast discusses strategies for growth, standardizing training, and maximizing front office staff impact. It also highlights the importance of comprehensive training and Lady Leaders webinars in dental education and practice management.

Dr. Summer Kassmel, Black Belt coach at DSI, discusses her dental journey, overcoming medical challenges, and the importance of productivity and team development. The chapter also explores understanding individuals' motivations, the power of a book club, and an upcoming event for women dentists called Women Dent Connect.