Steve Hind
Co-founder of Lorikeet AI, one of Australia’s fastest-growing AI Agent companies. Previously held positions at Stripe and Bridgewater Investments.
Best podcasts with Steve Hind
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Feb 6, 2025 • 56min
How Former Stripe Manager Built a $100M AI Giant (LoriKeet CEO Interview)
Steve Hind, co-founder of Lorikeet AI and a former manager at Stripe, shares his insights on career growth and the startup landscape. He discusses his transformative experiences that taught him when to leave prestigious jobs. Hind dives into the significance of operational principles in building strong company culture amidst rapid growth. He emphasizes Lorikeet's innovative approach to AI in customer support and reflects on the nuances of talent acquisition and team dynamics in the tech industry, especially within the context of Australian startups.
Feb 11, 2025 • 1h 4min
Winning Against Giants: Steve Hind’s Blueprint for AI-Driven Customer Support
Steve Hind, co-founder and CEO of Lorikeet, shares insights from his experience in AI-driven customer support, having previously worked at BCG and Stripe. He reveals the pivotal moment that led to Lorikeet's successful pivot and discusses strategies for outperforming larger competitors by prioritizing customer engagement over mere satisfaction. Steve emphasizes the importance of engineers communicating with customers, avoiding toxic hiring practices in startups, and anticipates that 2025 will mark a significant transformation in enterprise AI.
