Stacey Barr

In this engaging discussion, Stacey Barr, a specialist in performance measurement and creator of the PuMP® methodology, challenges traditional views on accountability. Instead of focusing on quantitative results, she advocates for monitoring behaviors, interpretation of data, and taking action. Stacey reveals how misaligned accountability can lead to manipulation and undermines true performance, stressing the importance of intrinsic rewards and fostering a culture of curiosity. Her insights encourage leaders to cultivate an environment that champions continuous improvement and employee engagement.

Stacey Barr, a world-renowned expert in performance measurement with over 20 years of experience, shares revolutionary insights into quantifying design's value. She discusses the challenges of establishing effective metrics and introduces her Pump methodology, which blends qualitative and quantitative data. Stacey emphasizes the need for measuring community belonging and fostering collaboration among service designers. Listeners will learn innovative strategies for creating meaningful metrics and how to implement baselines for evaluating design interventions.

Stacey Barr, performance measurement, KPI's, and leadership expert, discusses the importance of meaningful KPI's and the pitfalls of measuring everything. They also talk about engaging remote workforce with KPI's, measuring safety culture, and if a perfect culture exists.