Seth Sternberg, Co-founder and CEO of Honor, previously led Meebo before pioneering changes in home care. He discusses how AI rescued Honor from collapse and transformed the industry, utilizing 22 models to enhance care and retention. Interesting insights include why caregiver satisfaction goes beyond pay, the shift to W2 employees, and how 'revealed preferences' match caregivers and clients. He also contrasts international home care practices and explores expanding services to address aging challenges.

This is the next cycle (Q1 2020) of Hustlin' Tech, a podcast series (from the a16z Podcast) about technology platforms that create opportunities for people. Recorded right before the coronavirus pandemic, these next 3 episodes touch on many things that are top of mind right now: from the profession of nursing; to taking care of the elderly; to fighting bureaucracy to get money and time back (and to get help delaying utility bills and rent payments that are eligible for an extension or waiver of late fees due to the coronavirus crisis).Episode #5, “The Hustler’s Guide to Taking Care of Old Folks” features:Seth Sternberg, CEO and co-founder of Honor, a home care company and national network of local home care agencies that brings high-touch, personalized care to elders while also scaling workforce management; matching special needs, skills, and unique demands; and offering tools that help caregivers with jobs and more.Samantha Ludwig, a care professional who has always had a job thanks to Honor (and who journeyed from abroad as a foreign nurse);...both interviewed by Ben Horowitz and Shaka Senghor.You can find the first cycle of this series (Q4 2019) -- including more about the what and the why -- here.

Seth Sternberg, co-founder of Honor and former Meebo team member, teams up with Sandy Jen, Honor's Head of Engineering, to reshape senior care through technology. They discuss how to prioritize emotional well-being while ensuring seniors can remain at home longer. The duo emphasizes the importance of user-friendly tech that fosters human interactions, community connections, and personalized care. Their journey is not just about innovation but also about creating meaningful solutions driven by personal experiences and a commitment to enhancing the lives of the elderly.