Sandra Sucher

In this discussion, Sandra Sucher, a Harvard Business School professor and layoffs expert, sheds light on the often-overlooked downsides of workforce reductions. She points out that companies frequently underestimate the impact of layoffs on employee morale, engagement, and innovation. Sucher argues that maintaining institutional knowledge is crucial and highlights the long-term repercussions that can take years to mend. She emphasizes the need for a compassionate approach and shares strategies for executing layoffs more effectively and thoughtfully.

In this discussion, Sandra Sucher, a Harvard Business School professor and expert on layoffs, delves into the unseen repercussions of workforce reductions. She highlights how layoffs often lead to lost institutional knowledge, lower employee engagement, and decreased innovation. With compelling examples from Twitter and Nokia, she advocates for more compassionate approaches to handling layoffs. Sucher also stresses the importance of rebuilding trust and addressing the emotional toll on both employees and managers, urging thoughtful decision-making in these challenging times.

Hugh Carnegy, a senior editor who oversees corrections at the Financial Times, and Sandra Sucher, a Harvard Business School professor, dive into the messy world of workplace mistakes. They analyze the recent CrowdStrike software outage and discuss strategies for owning up to errors. Hugh emphasizes the importance of transparency in journalism, while Sandra explores how organizations can rebuild trust after failures. Together, they unveil the financial repercussions of mistrust and how sincere apologies can rejuvenate relationships at work.