Sam Jacobs, Founder & CEO of Pavilion, shares his journey of building a thriving membership community for revenue executives. He emphasizes the importance of playing the long game in business while fostering kindness and human connections. Jacobs discusses the delicate balance between community investment and learning, addressing challenges in member retention and engagement. He dives into the evolving landscape of business strategies, showcasing how ethical practices and loyalty can lead to sustainable growth, even in uncertain times.