In this engaging conversation, Ross Nibur, Director of Onboarding Operations at Toast, dives into scaling outbound sales teams. He stresses setting clear milestones and measuring growth objectively. Ross advocates for integrating customer success teams and blending marketing with personalized messaging to boost outreach effectiveness. The discussion also touches on technology's role in modern sales management and debunks myths surrounding cold calling. Plus, they share fun insights into morning routines and dream travel destinations!