Joining the conversation are Romain Lapeyre, co-founder and CEO of Gorgias.io, a leading customer service platform for e-commerce, and Axelle Heems, Growth Ops Manager focused on partnership initiatives. They discuss how partnerships can significantly fuel company growth, sharing successful strategies like treating partners as VIPs. They highlight the value of collaboration in the SaaS sector, using real-world examples from companies like HubSpot. Expect insights on nurturing relationships and optimizing partnerships for impressive revenue gains!

Kevin Gould from Glamnetic and Romain Lapeyre from Gorgias discuss scaling customer support with AI, boosting loyalty with personalized touches, and preparing for peak seasons like Black Friday. Learn how innovative customer support strategies can drive growth and satisfaction in e-commerce.

Gorgias CEO Romain Lapeyre discusses automating customer support using data insights, building a data-driven growth machine for SaaS companies, and tailoring onboarding to customers.