Customers will lie to you. So will your friends and family. It's one of the most surprising things you discover when you talk to people about what you're building. Rob Fitzpatrick (@robfitz) should know. He spent years making a habit of talking to customers, only to learn the wrong lessons and have his startup flame out anyway. There had to be a better way. In his book, The Mom Test, Rob shares his strategies for talking to customers the right way, gathering accurate feedback, and even finding people to talk to in the first place. And in this episode, Rob and I dive deeper into each of these topics.Transcript, speaker information, and more: https://www.indiehackers.com/podcast/154-rob-fitzpatrick-of-the-mom-test

Rob Fitzpatrick is a serial entrepreneur, a writer, a community leader, and a very curious human being. I talk to Rob about building an incredibly complicated business, the world of self-publishing, what AI tools can and will do for humanity, and how to build communities that can run by themselves.00:00:00 Rob Fitzpatrick00:03:38 The challenges of building the Useful Books business00:10:01 A rare breed00:14:47 The passion discount00:21:12 What’s changed in self-publishing?00:26:43 What’s your pet peeve of the publishing industry?00:32:48 Knowledge production00:39:06 Short-term wins are not going to be around for long00:42:21 Different voices for the same content00:47:39 Prose be gone00:54:26 Staying accountable in an accountability community00:57:45 Late-stage communities01:02:26 Rob’s passion and the purpose of communitiesBrandon Sanderson's class on Indie Publishing: https://www.youtube.com/watch?v=tHdYX418PaAThe blog post: https://thebootstrappedfounder.com/rob-fitzpatrick-tinkerers-thinkers-and-teachers/The podcast episode: https://share.transistor.fm/s/fd014e11The video: https://www.youtube.com/watch?v=oqPF3a0px68You'll find my weekly article on my blog: https://thebootstrappedfounder.comPodcast: https://thebootstrappedfounder.com/podcastNewsletter: https://thebootstrappedfounder.com/newsletterMy book Zero to Sold: https://zerotosold.com/My book The Embedded Entrepreneur: https://embeddedentrepreneur.com/My course Find your Following: https://findyourfollowing.comFind me on Twitter: https://twitter.com/arvidkahl/This interview is sponsored by Acquire.com

In this episode I catch up with Rob Fitzpatrick (@robfitz) about his new book, Write Useful Books. We'll talk about how he approaches book-writing like product development and why the sales graphs for his books look more like a hockey stick instead of shark fin. Follow Rob on Twitter: https://twitter.com/robfitzRead The Mom Test: http://momtestbook.com/Read Write Useful Books: https://writeusefulbooks.com/

Rob Fitzpatrick, founder of a failed business, shares his journey of success and failure. He discusses challenges in raising funds, shifting focus, and relocating the company during the 2008 financial crash. He also reflects on personal struggles, lessons learned from failure, and the importance of aligning ideas with lifestyle and values.

Rob Fitzpatrick, author of 'The Mom Test,' dives into the art of effective communication in business. He discusses how understanding your audience can transform writing workshops. Fitzpatrick shares insights on tailoring questions to gather meaningful feedback, emphasizing the importance of market research. Tune in to discover how to elevate your writing by implementing techniques that truly resonate with your readers and clients.