Rob Cross

Join Karen Dillon, former HBR editor and co-author of "The Microstress Effect," alongside Rob Cross, Babson College professor and also a co-author, as they explore the impact of micro-stresses—those tiny, everyday pressures that accumulate and cause big problems. They discuss how these seemingly insignificant stressors can lead to burnout and damaged relationships if left unchecked. Dillon and Cross share strategies for managing these stresses and emphasize the importance of effective communication and diverse relationships in building resilience.

Rob Cross, a management professor at Babson College and expert on organizational dynamics, discusses the challenges many face when transitioning into new roles. He reveals that nearly half of new executives are viewed as disappointments within 18 months. Cross emphasizes the necessity of developing strategic networks and understanding team dynamics to enhance success. He also highlights the importance of storytelling in onboarding, showing how meaningful narratives can strengthen relationships and promote collaboration in today’s work environment.