HBR IdeaCast

In a New Role? Here’s How to Hit the Ground Running

Nov 16, 2021
Rob Cross, a management professor at Babson College and expert on organizational dynamics, discusses the challenges many face when transitioning into new roles. He reveals that nearly half of new executives are viewed as disappointments within 18 months. Cross emphasizes the necessity of developing strategic networks and understanding team dynamics to enhance success. He also highlights the importance of storytelling in onboarding, showing how meaningful narratives can strengthen relationships and promote collaboration in today’s work environment.
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INSIGHT

New Skills Needed

  • Classic career advice doesn't apply as much as it used to.
  • The nature of work has changed, demanding new skills for success in new roles.
INSIGHT

Networking over Hierarchy

  • Success now depends on building lateral network relationships more than hierarchy.
  • Proactive engagement with these connections early on is crucial for survival in today’s workplace.
ADVICE

Focus on Others’ Needs

  • Focus on understanding others’ needs and priorities instead of self-promotion.
  • Co-create narratives with incumbents, demonstrating your value by morphing your expertise to their needs.
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