Peter Oey, CFO of Grab and a key figure in Southeast Asia's super app landscape, shares insights on how Grab evolved from a ride-hailing service into a multi-functional powerhouse. He discusses the transformative impact of fintech solutions in user engagement and the unique challenges of operating in the diverse Southeast Asian market. Oey highlights Grab’s successful acquisition of Uber's operations, the flywheel effect of banking integration, and the importance of data in driving customer loyalty. He also offers advice for Western companies aiming to enter this dynamic market.