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Pablo Rivero
CEO of Resy and SVP of Global Dining for Amex. Oversees Tock, a reservations and ticketing platform.
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Jan 28, 2025
• 36min
Pablo Rivero, CEO, Resy
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Pablo Rivero, CEO of Resy and SVP of Global Dining for Amex, shares insights from the forefront of restaurant technology. He discusses the impact of AI on dining reservations, balancing efficiency with the need for human connection. The integration of Tock into Resy unveils challenges and innovations in customer journeys. Rivero also explores how personalized advertising can enhance dining experiences and the cultural revival of dining post-pandemic, offering a fascinating look at the future of the industry.
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