Nora Jones

Nora Jones, founder of Jeli.io, shares her insights after the company's acquisition by PagerDuty. She delves into the intricate process of integrating her startup into a larger platform and the emotional journey of this transition. The conversation highlights the role of AI in incident management and the challenges of maintaining human oversight. Nora also discusses workplace communication dynamics and the impact of effective strategies on team dynamics during such significant industry shifts.

Nora Jones, Founder of Jeli.io and now Senior Director at PagerDuty, shares her journey of integrating her startup into a larger platform. She highlights the emotional complexities of selling a company and the changes faced by her team. The conversation touches on security in software development, the evolving role of AI in incident management, and how effective communication is crucial during organizational transitions. Nora also emphasizes the importance of customer feedback and the potential for growth in the PagerDuty ecosystem.

Nora Jones, the founder of Jeli.io and now a Senior Director at PagerDuty, shares her journey from entrepreneurship to acquisition. She reveals the emotional rollercoaster of selling her company and integrating it into a larger platform. Nora discusses the evolving role of AI in incident management and the complexities of team communication in remote settings. The conversation dives into the balance between AI and human expertise, providing insights on product strategy and how technology shapes teamwork in today's fast-paced environment.