World-class internal communications expert Monique Zytnik discusses the critical role of strategic internal communication, why most transformations fail, how to build trust internally, and the impact of technology and AI on communication. Practical advice for leaders to enhance internal communication and engage their workforce effectively.

Authors Rachel Miller and Monique Zytnik discuss their books on Internal Communications, emphasizing the shift towards strategic approaches, immersive strategies, understanding business, overcoming challenges, and shaping the future of communication.