Mike Griswold

Mike Griswold, Vice President Analyst at Gartner, dives into pressing challenges and opportunities in supply chains. He reflects on lessons from the 2024 holiday shopping season and the rising issue of returns impacting logistics. The conversation highlights how AI is revolutionizing risk management and emphasizes the importance of respect for workforce engagement. With insightful predictions for 2025, they discuss the need for talent retention and diversification to build resilient supply chains in an ever-evolving landscape.

Mike Griswold, Vice President Analyst at Gartner, shares valuable insights into the evolving landscape of supply chains. He discusses the complexities of tariffs and the strategic resilience needed to navigate these challenges. The conversation highlights how Amazon's dominance is reshaping retail and consumer expectations. They also dive into the declining role of shopping malls, exploring their potential transformation to meet new consumer demands. Plus, they look ahead to key industry events and the future of supply chain innovation.

Discussing Gartner's top tech trends for 2024, topics include sustainable technology in supply chains, democratizing AI for all, and leveraging technology to retain top talent. Learn how these trends are reshaping the future of supply chains.