Supply Chain Now Mike's Take on the Gartner Top 25
Jul 28, 2025
Mike Griswold, Vice President Analyst at Gartner, shares insights on the 2025 Gartner Top 25 rankings. He discusses the rigorous methodology that blends business metrics with expert reviews. Key topics include the growing importance of water stewardship, the rise of agentic AI for operational efficiency, and the need for digital transformation in supply chains. Griswold also highlights feedback nuances on the rankings and upcoming Gartner Planning Summits, aiming to equip industry professionals with valuable strategies for future success.
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Water Stewardship Critical Risk
- Water stewardship emerges as a critical risk in supply chains, with leading companies prioritizing it in their strategies.
- By 2030, water scarcity could be the biggest barrier to implementing AI technologies due to cooling needs for data centers.
Agentic AI Empowers Decisions
- Agentic AI allows setting goals and rules, enabling autonomous execution of tasks like demand forecasting and route optimization.
- It requires finding use cases where decision rules can be delegated to AI for faster, often better decisions.
Iterate for Better AI Outputs
- Approach AI outputs iteratively, refining results through successive interactions.
- Be explicit in your prompts and expectations to improve AI-generated outcomes effectively.