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Mark Sherwood
Executive Vice President and Chief Information Officer at Wolters Kluwer, leading the company's AI-enabled product and internal operations transformations.
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Oct 15, 2025
• 31min
Turning Process into Product with Wolters Kluwer EVP & CIO Mark Sherwood
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Mark Sherwood, EVP and CIO at Wolters Kluwer, leads transformative AI efforts in product development and operations. He discusses revolutionary changes like automating standard operating procedures, reducing weeks of work to minutes. Sherwood elaborates on enhancing contract management by surfacing risks and suggesting rewording. He emphasizes a pragmatic AI strategy, prioritizing real business challenges and productivity gains. Looking ahead, he predicts AI agents will work alongside humans, enhancing collaboration while preserving uniquely human roles.
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