Lisa Christensen

Lisa Christensen, the leader of McKinsey's Learning Design Center, Christopher Lind, an AI ethicist and former CLO, and Hillary Miller, head of L&D at HCA Healthcare, share insights on structuring Learning & Development teams for success. They discuss the necessity of adaptable team frameworks that align with organizational goals. The conversation highlights the value of data-driven approaches, fostering relationships, and understanding key metrics. They also stress collaboration to navigate the complexities and evolving needs of the L&D landscape.

Lisa Christensen, an expert in learning and development, dives into the evolving landscape of organizational learning. She emphasizes that quality trumps quantity when it comes to upskilling, urging leaders to focus on delivering true value rather than just clocking hours. The conversation highlights the need for L&D professionals to align with business goals and actively engage with managers to tackle real challenges. Additionally, the integration of generative AI is discussed as a means to personalize training experiences and democratize access for all employees.

Lisa Christensen, Director at McKinsey & Company, and Verónica Gómez, a design expert at the same firm, share their insights on eight pivotal learning trends for 2024. They discuss the integration of AI in learning while emphasizing the importance of trust and authenticity among organizations. The duo also dives into the complexities of measuring trust and supporting development to combat burnout. Moreover, they highlight the need for collaboration between Learning & Development and legal teams to navigate technology regulations effectively.