Lisa Christensen, Director at McKinsey & Company, and Verónica Gómez, a design expert at the same firm, share their insights on eight pivotal learning trends for 2024. They discuss the integration of AI in learning while emphasizing the importance of trust and authenticity among organizations. The duo also dives into the complexities of measuring trust and supporting development to combat burnout. Moreover, they highlight the need for collaboration between Learning & Development and legal teams to navigate technology regulations effectively.
Integrating people functions and breaking down departmental silos is essential for optimizing employee development in organizations.
Fostering trust and authenticity in learning resources, especially amid the rise of AI, is crucial for maintaining content integrity.
Deep dives
The Purpose of Learning Trends Analysis
The Learning Trends Analysis serves to identify key trends in learning and development (L&D) by synthesizing insights from over 40 reports across various industries. Rather than creating another report, the focus is on utilizing existing valuable information to enrich leadership perspectives and foster L&D futurists within the organization. This process involves engaging senior leaders to ensure they are well-versed in critical learning trends, leveraging rigorous debates to finalize a concise list of key trends that will significantly impact organizational strategies. This collaborative approach empowers leaders to advocate for essential skills and advancements in the rapidly changing world of L&D.
Current and Emerging Trends
Key trends identified include the need to de-silo people functions to create an integrated development ecosystem, and the importance of accessible and aligned talent development data. By breaking down silos between departments like talent acquisition and learning development, organizations can streamline processes and leverage shared data for better employee development. Furthermore, the partnership between human intelligence and artificial intelligence (AI) is becoming crucial; organizations need to ensure that AI complements human skills while also being mindful of ethical considerations. The need for foresight in forecasting skill needs is emphasized, as significant disruptions in core skills are expected by 2027, necessitating proactive planning for future workforce requirements.
Building Trust and Authenticity
A commitment to trust and authenticity in learning resources is critical, especially with the rise of AI and misinformation. Organizations must validate the outputs generated by AI and ensure that information is verified by human experts to maintain content integrity. The importance of cultivating a culture of trust is underscored, as many rely on businesses for innovation rather than other institutions. Transparency in the use of AI tools and their implications is essential to foster trust among employees and stakeholders.
Addressing the Equity Gap in Learning Access
There is a growing equity gap between individuals with access to learning and technology and those without, leading to a bifurcated workforce. Organizations face the responsibility to ensure inclusivity in learning opportunities, particularly for frontline workers who often encounter significant barriers. This trend highlights the necessity for systemic changes to create equitable access to training and upskilling initiatives. Developing strategies to bridge this gap is critical to prevent widening disparities within the workforce as technological disruptions continue to evolve.
Lisa Christensen and Verónica Gómez from McKinsey & Company, join the show to share eight learning and people development trends that really matter for our profession. These trends were identified following an extensive analysis by looking at 40 plus major trend reports of various disciplines and industries. We share all eight and discuss what each of them mean for us moving forward.
If you have any feedback or want to join in on the conversation, connect with us via LinkedIN, Twitter (@bobbyhollywood), or email our show at learninggeekspod@gmail.com.
DISCLAIMER
All thoughts and views are of our own.
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