Lisa Caputo

Lisa Caputo, CMO of Travelers and former global CMO of Citi, shares her journey from journalism and the White House to leading marketing strategies. She emphasizes the blend of empathy and innovation in transforming customer experience. Caputo discusses the vital role of data-driven insights, the importance of adaptability, and how mentorship shapes careers. She also touches on evolving corporate responsibilities in social issues and the necessity of fostering a customer-centric culture in today's digital landscape.

Lisa Caputo, EVP at Travelers, shares insights on her career journey, political communication lessons, benefits of hiring student athletes, mentorship in the financial sector, and relationship building in the insurance industry. She emphasizes trust, decisiveness, teamwork, and effective communication skills.