Leslie Grandy, a digital innovation expert who has worked with giants like Amazon and T-Mobile, argues that innovation labs often fail by isolating creativity from operations. She shares insights on democratizing innovation, emphasizing that everyone can contribute creatively, regardless of their role. Leslie also discusses how reframing failure as a learning opportunity fosters a culture of innovation. With her upcoming book, "Creative Velocity," she highlights the potential of generative AI as a partner in creative problem-solving, suggesting that collaborative efforts can lead to breakthrough ideas.