Laura Klein

Join seasoned UX experts Laura Klein, Steve Portigal, and Thomas Stokes as they delve into the intricacies of user research. They discuss the stark differences between good and great UX research, emphasizing the value of thoughtful synthesis over simple feedback. The conversation includes fun personal anecdotes and unique insights into how to align user experiences with business goals. Listeners will also learn about the importance of effective tools and strategies in navigating the challenges of user research.

Laura Klein, Principal at Users Know, joins the podcast to discuss combining qualitative and quantitative research in product management. They explore challenges in prioritizing qualitative research, segmenting data in UX research, and engaging in fun and creative research methods like using Legos.