Jordan Muela

Join Jordan Muela, CEO of LeadSimple, a property management tech innovator and serial entrepreneur, as he discusses the importance of balancing processes with personal judgment in property management. He shares his journey from landscaping to leadership and emphasizes the need for motivation and accountability within teams. Discover how to navigate unexpected situations, the role of technology in enhancing operations, and the significance of foundational principles over tech. Jordan offers valuable insights on structuring your business for success.

In this conversation, Jordan Muela, CEO of LeadSimple and an expert in property management trends, dives into fascinating insights from the PM Trends report. They discuss the dynamics of self-managing properties and the critical role of communication in aligning expectations between property owners and tenants. Maintenance expectations are explored, revealing gaps between what tenants want and what they experience. Additionally, they examine the evolving landscape of the industry, emphasizing how professional management boosts customer satisfaction.