Joe Troy

In this conversation, Joe Troy, Senior Manager of Site Risk at Amazon and AI expert, reveals how generative AI is revolutionizing loss prevention. He discusses the shift from traditional surveillance to supportive systems that enhance transparency and trust among employees. Joe highlights AI's ability to uncover hidden fraud patterns while underscoring the importance of human judgment. He advocates for a culture of mutual visibility, transforming risk management teams into trusted advisors, ultimately creating a more efficient and collaborative retail environment.

Join Joe Troy, Senior Manager of Site Risk at Amazon, and Dwight Hill, Vice President of Retail & Consumer Products at Turing, as they dive into the transformative power of AI in retail. Joe reveals how AI-driven video analysis is revolutionizing loss prevention, making anomaly detection faster and more efficient. Dwight discusses the role of generative AI in personalizing customer experiences and optimizing pricing strategies, emphasizing the importance of data unity and human oversight in deployment. This engaging conversation highlights practical AI applications and their significant ROI in retail.

In this engaging discussion, Joe Troy, Senior Manager of Sight Risk at Amazon, expertly navigates the transformative power of AI-driven video intelligence in retail security. He reveals how AI accelerates investigations and slashes labor costs while promoting a shift from reactive to proactive security strategies. Joe shares invaluable insights on using video analytics to empower teams and enhance customer experiences, alongside practical advice for retail leaders balancing AI implementation with privacy and trust concerns. Tune in for a masterclass in modern security!