Jessica Soroky

Jessica Soroky, Senior Director of Product Operations at Pendo, discusses the evolution of product operations in tech. She shares insights on transforming Scrum Masters into holistic Program Managers, enhancing cross-department collaboration. The conversation shifts to leveraging AI to alleviate data burdens, allowing product managers to focus on strategic decisions. Jessica emphasizes the need for proactive engagement and the importance of aligning data insights with customer needs to drive innovation and optimize product launches.