Jessica Soroky

Jessica Soroky, Senior Director of Product Operations at Pendo, discusses the evolution of product operations in tech. She shares insights on transforming Scrum Masters into holistic Program Managers, enhancing cross-department collaboration. The conversation shifts to leveraging AI to alleviate data burdens, allowing product managers to focus on strategic decisions. Jessica emphasizes the need for proactive engagement and the importance of aligning data insights with customer needs to drive innovation and optimize product launches.

Jessica Soroky, former Senior Director of Product Operations at Pendo, shares her transformative journey in product ops. She emphasizes the importance of adapting product operations to fit company culture rather than sticking to rigid frameworks. Jessica discusses leveraging data analytics for visibility and creating a company-wide newsletter that fosters transparency. She highlights the psychological impact of language in operations and the necessity of proving the strategic value of product ops. Her insights are vital for anyone involved in product management or operations.

Jessica Soroky, S. Director of Product Ops and Chief of Staff, dives into the art of building great product operations teams. She discusses the vital role of adapting to change and fostering experimentation within teams. Soroky emphasizes effective hiring strategies that prioritize skill sets over experience, along with the importance of mentorship. The conversation also highlights the essential integration of product operations with program management and the critical need for data-driven approaches in decision-making. Tune in for valuable insights into enhancing product functions!