Jessica Lachs

Jessica Lachs, VP of Analytics and Data Science at DoorDash, has been pivotal in creating a leading data organization. She discusses how to effectively structure analytics teams to drive business impact, arguing for a centralized model. Lachs highlights the importance of collaboration between central and embedded teams, the necessity of clear metrics for decision-making, and fostering a culture of ownership. She also shares insights on integrating AI to enhance productivity and emphasizes the value of empathy in a data-driven culture.

Jessica Lachs, Chief Analytics Officer at DoorDash, shares her journey from startup GM to data leader. She reveals new partnerships with DSW and Klarna, enhancing consumer options. The discussion dives into how AI is shaping grocery substitutions and targeted retail media, crafting personalized experiences. Lachs emphasizes the necessity of a strong data strategy for omnichannel excellence and provides insights on overcoming initial search and personalization challenges. She also hints at her upcoming 'Life Hacks with Lachs' podcast.

Jessica Lachs, Head of Analytics at DoorDash, discusses data science in startups and expanding into new markets. Topics include leveraging data science for business improvement, launching in new cities, optimizing delivery routes, and enhancing customer experience through data-driven decisions.