Jessica Lachs, Head of Analytics at DoorDash, discusses data science in startups and expanding into new markets. Topics include leveraging data science for business improvement, launching in new cities, optimizing delivery routes, and enhancing customer experience through data-driven decisions.
Working at a startup exposes you to various areas in a short time, fostering adaptability and hands-on learning.
Data science at DoorDash is crucial for decision-making, optimizing operations, and enhancing consumer experience.
Deep dives
Jessica Lax's Career Transition to DoorDash
Jessica Lax, head of business operations at DoorDash, discussed her career journey from working in banking to transitioning to the tech industry at DoorDash. She highlighted how her background in investment banking provided valuable skills such as financial acumen and attention to detail. Lax shared her experience of joining DoorDash and the challenges she faced when tasked with launching the business in new cities, emphasizing the value of adaptability and hands-on learning in a fast-paced startup environment.
Data Science and Analytics at DoorDash
Lax delved into the role of data science at DoorDash, detailing how analytics plays a crucial role in decision-making and improving customer experience. She explained the three key analytics teams at DoorDash, including business intelligence, machine learning, and product analytics, highlighting their focus on enhancing operations, forecasting, and personalized recommendations. Lax provided insights into leveraging data to optimize delivery times, enhance consumer experience, and make data-driven decisions in prioritizing company initiatives.
Mentorship and Empowering Women in Tech
Additionally, Lax shared her experiences as a mentor in the Sequoia Mentorship Program for technical women, emphasizing the importance of supporting and empowering women in the tech industry. She discussed how mentoring relationships helped mentees navigate career transitions, build confidence, and overcome self-doubt. Lax advocated for embracing discomfort, stepping out of comfort zones, and fostering a growth mindset to thrive in challenging situations and continuously evolve in the tech field.
When you work at a startup, it can expose you to work on different areas in a short amount of time. Jessica Lachs, Head of Analytics at DoorDash leverages data science to improve the business. We talked about what data science is, and examples of how it is used at DoorDash. Jessica also explained what it involved to launch the business in other cities.
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