Jane Sun

Jane Sun, CEO of Trip.com Group and a pioneer in AI and gender diversity, discusses her innovative leadership strategies. She emphasizes the importance of integrity, competence, and curiosity in hiring while integrating AI to enhance customer experiences and streamline internal operations. Sun explores the challenges of hybrid work, sharing insights on how tailored environments boost productivity. Additionally, she highlights initiatives promoting gender equality in tech and discusses the evolving landscape of AI in the travel industry, aiming to redefine service quality.

Jane Sun, CEO of Trip.com and a pioneer in the travel industry, shares her remarkable journey from Shanghai to leading a global company. She discusses how Trip.com adapted during the pandemic and the significance of nurturing a service-oriented corporate culture. Sun highlights the unique strengths women bring to leadership and the challenges of creating a supportive workplace. With a look at emerging trends in travel, she emphasizes the importance of data-driven decisions and the evolving demands of young adventurers.