Heather Grunkemeier

Heather Grunkemeier, an advocate for mental health, shares her inspiring journey through burnout and imposter syndrome, revealing the emotional toll of high-stress roles in fraud prevention and trust and safety. They discuss the importance of setting boundaries, self-care, and recognizing the systemic challenges in the tech industry affecting well-being. Heather offers practical advice on maintaining inner balance, the value of community support, and transforming views of success to better align with personal values. A must-listen for anyone feeling overwhelmed in demanding jobs!

Heather Grunkemeier, a former tech recruiter turned trust and safety advocate, shares her unexpected journey in ensuring the safety of pet sitters. She discusses the significant issues she's uncovered, including app misuse leading to harm. The conversation emphasizes the importance of data in creating effective safety policies, the necessity of transparency, and user education in online marketplaces. Tune in for insights on measuring trust, navigating safety risks, and fostering a safer community for pet care through informed practices.