German Soto-Sanchez

German Soto-Sanchez, Chief Product and Strategy Officer at Broadridge Financial Solutions, shares his insights on digital transformation in financial services. He discusses the importance of understanding AI technology before rolling it out across organizations. Soto-Sanchez emphasizes the value of experimenting with blockchain to foster meaningful dialogue in the ecosystem. He also highlights that even small steps in digital transformation can lead to significant advancements, advocating for a balanced approach to innovation and technology adoption.

German Soto-Sanchez, Chief Product and Strategy Officer at Broadridge Financial Solutions, discusses how AI is reshaping strategy in financial services. He highlights the need for personalized customer experiences and operational efficiency while navigating legacy systems. German emphasizes the importance of leveraging untapped data to enhance customer relations and compliance. He also outlines strategies for small to medium-sized financial institutions to integrate AI, noting blockchain's significant role in modernizing workflows. Tune in to grasp the future landscape of finance!