Eddie Kim, co-founder and Head of Technology at Gusto, alongside guest host Ali Rowghani, dives into Gusto's transformative journey in the AI landscape. They discuss how AI is revolutionizing payroll and HR processes, emphasizing the importance of building in-house tech solutions rather than buying. The duo reveals strategies for prioritizing AI implementations, balancing operational efficiency with user trust. They also tackle the risks and ethical considerations of AI integration while remaining optimistic about its potential to streamline complexities in the business world.

Josh Reeves, Co-founder and CEO of Gusto, along with fellow co-founders Eddie Kim and Tomer London, share their inspiring entrepreneurial journey. They reflect on their early startup ideas, including a memorable photo-sharing venture. The founders discuss the evolution of Gusto's payroll solutions, emphasizing their commitment to customer feedback and creating a positive experience for small businesses. They also touch on navigating challenges during the COVID-19 pandemic, showcasing their dedication to supporting clients through turbulent times.