From Start-Up to Grown-Up
#88: From Startup to Grown-Up: Eddie Kim, Co-founder and CTO of Gusto - Wearing different “hats” as a leader; learning to get his hands off the keyboard and enable others instead; and how to build a growth mindset
Mar 25, 2025
Eddie Kim, Co-founder and CTO of Gusto, shares his inspiring journey of building a platform for small businesses. He discusses the nuances of co-founder dynamics and the importance of communication in leadership. Eddie reveals how he transitioned from a technical role to a leader, embracing a hands-off approach to enable his team. He also addresses the unique challenges faced by Asian founders and emphasizes a growth mindset. Bonding traditions among co-founders showcase how friendship fosters stronger professional relationships.
43:08
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Quick takeaways
- Thoughtfully documenting decision-making processes fosters transparency and promotes a culture of debate, ensuring team alignment and informed decisions.
- Adopting a growth mindset by viewing challenges as learning opportunities enhances leadership capacity and inspires teams to embrace resilience.
Deep dives
Decision-Making Transparency
Making decisions thoughtfully is crucial in leadership, and expressing the rationale behind those decisions fosters transparency. One effective approach involves documenting the decision, articulating the reasoning, and addressing opposing viewpoints considered during the process. This not only demonstrates that various perspectives were taken into account but also reinforces to team members that their input is valued. Such a method promotes a culture of debate and reflection within the organization, ultimately leading to better-aligned teams and more informed decisions.
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